Service Operations Manager for KONE Beltsville, MD- In your professional experience - has implementing and monitoring safety guidelines been your top priority for you and your team?
- Do you take pride in providing learning opportunities for your team?
- Are you successful in effectively managing a schedule and your team's overall performance?
- Are you able to collaborate with all levels of the organization to achieve business goals?
- Do you have an appetite for learning and leveraging new technologies?
- Are you responsible for developing the personnel ensuring their motivation, continuous development and achievement against regional targets?
- Do you coach the technical-oriented Supervisors of today, to be customer-, service- and result-oriented Line Supervisors?
- Are you responsible for the selection of personnel, training and continuous qualification of the employees?
- Do you deal with complaints as well as supervision of customer satisfaction?
- Do you create business plans including budget planning and budget control for the individual Service?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our
Service Operations Manager, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
You will bring 5+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates' degree in a related field or additional years of experience.
Just some of our many benefits include: - Opportunities to learn and grow
- 401k Employer Non-elective Contribution
- Medical, Prescription, Dental and Vision Insurance
- Digital Health Solutions & Telehealth
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Employee Family Assistance Program (EFAP)
- Leave to Care for a Domestic Partner
- Company Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Company Paid Short-term and Long-term Disability
- Buy-Up Long-term Disability
- Critical Illness Insurance
- Hospital Indemnity & Accident Insurance
- Identity Theft Protection
#LI-TG1
The hiring range for this role is $159,800.00 - $209,790.00. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
KONE Annual Bonus plan at 15% Target Incentive based on achievement of company goals and individual goals.
Read more on https://careers.kone.com/en/
