Xylem Inc

Service Manager

Xylem Inc$70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in operational and strategic management
  • Proven leadership skills with a focus on team development
  • Strong budget management and P&L accountability expertise
  • Demonstrated ability to drive a safety-focused culture
  • Excellent interpersonal skills for effective customer relationship management

Responsibilities

  • Create and uphold a safe working environment and culture
  • Manage company property responsibly
  • Define and lead proactive customer and employee management initiatives
  • Innovate and empower teams to achieve a high-impact culture
  • Respond quickly and effectively to customer issues
  • Oversee operational and strategic management functions
  • Make autonomous decisions influencing cross-functional areas

Benefits

  • Opportunity for local travel (10%)
  • Access to professional development resources
  • Support for diversity, equity, and inclusion initiatives
  • Collaborative work environment with emphasis on candid communication
  • Leadership development opportunities across organizational boundaries
Full Job Description
CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. • Create and maintain safe working environment and culture within the organization • Take care of company property • Defines and drives (proactive) customer management, employee management, safety management, interpersonal relationship and leadership skills • Demonstrates high impact culture through innovation, accountability and empowerment • Is agile in responding quickly to customer issues • Operational and strategic management • Autonomy to make decisions that impact divisional and cross-functional / commercial span of control • Ensures cost/revenue support the financial goals of the P&L • Provides proactive direction to commercial teams to ensure service center objectives are achieved • May provide direct supervisor to sales and other commercial colleagues • Demonstrates leadership behaviors across organizational boundaries of candid communication, collaboration, developing people, embracing DEI and innovation Travel Requirements: • 10% local travel Driving Requirements: • Driver Application for Employment • Motor Vehicle Report (MVR) [Text Wrapping Break]• Forms: o Driver Disclosure and Release o Employee Applicant Drug and Alcohol Statement o FMCSA Certificate of Awareness o Driver Certificate of Violations o Driver Statement of On Duty Hours Road Test

About Xylem Inc

Xylem is a water technology company that designs and manufactures innovative solutions to meet the world's water needs. They provide water and wastewater applications with a broad portfolio of products and services that address the full cycle of water, from collection, distribution and use to the return of water to the environment. Xylem operates in more than 150 countries and has a workforce of over 17,000 employees. The company was spun off from ITT Corporation in 2011 and is headquartered in Rye Brook, New York.
Learn more about Xylem Inc
Size
17,300 employees
Market Cap
$19.9 billion
Industry
Net Income
$254 million
5 Year Trend
+6.6%
Revenue
$4.8 billion
NASDAQ

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