Service Manager

RightWay Auto Sales

$150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a Service Manager in the automotive sector required.
  • Strong understanding of warranty procedures and work scheduling needed.
  • Proven customer service skills essential.
  • Experience managing vendor relationships is a must.
  • Goal-oriented with a positive team attitude required.
  • Strong verbal and written communication skills needed.
  • Valid driver’s license with a clean record is mandatory.

Responsibilities

  • Manage shop production schedule to ensure efficiency and budget adherence.
  • Consult with customers on vehicle repair needs based on diagnostics.
  • Create and oversee work schedules while tracking technicians' productivity.
  • Invoice and record completed work orders accurately in the system.
  • Conduct employee training and development to enhance team skills.
  • Enforce safety protocols to maintain a secure working environment.
  • Ensure maintenance and repair of all equipment is consistently executed.

Benefits

  • Promotes from within, offering a clear career path.
  • Comprehensive medical, dental, and vision plans along with life insurance.
  • 401K plan with company matching contributions.
  • Employee discounts on vehicles and services.
Full Job Description
Job Description

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. × Dismiss alert

Job Description

We are always looking for talented, highly motivated individuals to join our team. Currently, we are seeking an organized, customer-focused team-builder to fill the role of Service Manager. A qualified individual will be expected to:
  • Manage shop production schedule to meet pace and budget
  • Consult with guests regarding vehicle repair needs based on repair diagnosis
  • Create work schedule and maintain proper accounting of Service Technicians' productivity
  • Invoice and record completed work orders in computer system
  • Oversee employee training and development
  • Ensure a safe working environment
  • Make certain equipment is properly maintained and repaired
Benefits

This isn't just a job - it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation's most respected automotive companies. Our benefits include:
  • Competitive pay
  • Outstanding medical, dental, and vision plans, as well as life insurance
  • 401K with company match
  • Employee discounts on all vehicles and services
Job Requirements
  • Previous Service Manager Experience is Required
  • Knowledge of warranty procedures, work scheduling, etc. is required
  • Excellent customer service, organizational, and negotiation skills
  • Experience developing and managing third-party vendor relationships
  • Goal-oriented and enthusiastic presence in a team environment
  • Strong written and communication skills
  • Valid driver's license required as well as clean driving record
  • Professional appearance and work ethic
Pay Range & Compensation Details

Pay is from $150,000 per year. Rate of pay for this position is dependent on relevant skills & experience.

If this sounds like an opportunity for you, click Apply now to fill out our user-friendly online job application!

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