Your Role as a Service Manager:As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
What You'll Do:- Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
- Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
- Serves as a liaison providing clear communication between the shop, counter staff and customers.
- Ensure all inspection and diagnostic procedures are followed and while providing the customer with professional, timely recommendations.
- Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.
Requirements- Experience in automotive service/repair (certifications preferred).
- Management experience with strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and goal-oriented mindset.
- Valid driver's license and availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 lbs.
- Authorized to work in the USA (18+).
- Comfortable with occasional mechanical hazards and outdoor conditions.
Career PathService Manager 12 General Manager 12 Regional Manager
CompensationPay: $80,000 - $100,000+ annually
Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?- Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
- Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
- Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
- Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
