The
Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.
Responsibilities:- Prepare and administer an annual operating budget for the service department.
- Monitor and control the performance of the department using appropriate reporting and tracking systems.
- Monitor technicians' daily productivity reports and corresponding payroll records.
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
- Prepare pricing guides and maintenance menus for frequent labor operations.
- Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
- Maintain reporting systems required by general management and corporate personnel.
Benefits:- We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.
Basic Qualifications:- High school diploma.
- Two years' service department experience in a commercial dealership environment.
- Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier.
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
Minimum Pay Rate
USD $90,000.00/Yr.
Maximum Pay Rate
USD $110,000.00/Yr.
