Service Manager - Industrial

Trueline

$90K — $100K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in relevant service operations
  • Experience managing technicians in customer service settings
  • Strong operational, financial, and customer service skills
  • Proven ability to build and motivate teams
  • Valid driver's license

Responsibilities

  • Lead daily service operations and performance metrics
  • Develop and mentor technicians and support staff
  • Manage productivity and enhance customer satisfaction
  • Oversee budgeting and financial outcomes
  • Collaborate with internal teams to ensure customer success
  • Promote safety and a culture of continuous improvement

Benefits

  • Performance incentives
  • Comprehensive benefits package
  • 401(k) with company participation
  • Profit sharing opportunities
  • Paid time off and holidays
  • Career growth and leadership development opportunities
Full Job Description
is seeking a Service Manager to lead its West Sacramento service operation.

This is an opportunity to take ownership of a high-performing service department, lead a skilled team of technicians and support staff, and directly impact customer satisfaction, operational performance, and business growth. If you enjoy building teams, improving processes, and driving results in a fast-paced service environment, this role offers strong long-term career growth.

What You'll Do as the Service Manager:
  • Lead daily service operations and departmental performance
  • Develop and mentor technicians and service personnel
  • Manage productivity, workflow, and customer satisfaction
  • Oversee financial performance, budgeting, and operational metrics
  • Partner with internal departments to support customer success
  • Promote safety, accountability, and continuous improvement

Must-Haves as the Service Manager:
  • 5+ years of leadership experience in industrial equipment, heavy equipment, fleet, construction equipment, agricultural equipment, or related service operations
  • Experience leading technicians in a customer-facing service environment
  • Strong operational, financial, and customer service skills
  • Ability to build teams and drive performance
  • Valid driver's license

This role Offers:
  • Competitive compensation of $90,000 - $100,000 annually
  • Performance incentives
  • Comprehensive benefits
  • 401(k) with company participation
  • Profit sharing
  • Paid time off and holidays
  • Career growth and leadership development opportunities

Apply today to learn more about this confidential leadership opportunity.

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