Service Manager - Fire Protection Advanced Services

Cintas

$93K — $120K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid driver's license
  • High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
  • Management experience is preferred
  • Experience in Fire Protection Alarm, Sprinkler or Pre-Engineered system is a plus
  • Availability to start within two weeks after offer made/accepted

Responsibilities

  • Directly manage the customer-facing Fire Protection Advanced Services team
  • Lead hiring and performance management initiatives
  • Foster a safe working environment and resolve customer-related issues
  • Train team members to become skilled technicians effectively
  • Achieve sales, profit, inventory, and payroll goals while managing the budget
  • Provide hands-on support to service technicians during inspections and repairs
  • Maintain high levels of customer satisfaction and goodwill during site visits

Benefits

  • Comprehensive and competitive medical, dental and vision benefits
  • Four medical plan options, one at zero cost
  • 401(k) with Company Match, Profit Sharing, and ESOP
  • 100% Company Paid Disability, Life and AD&D Insurance
  • Paid Time Off and Holidays
  • Skills Development, Training and Career Advancement Opportunities
Full Job Description
Requisition Number: 234558

Job Description

Cintas is seeking a Service Manager - Fire Protection Advanced Services to directly manage our customer facing Fire Protection Advanced Services team, which consists of alarm, monitoring, and/or sprinkler suppression systems. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective skilled technicians; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service technicians, to assist in the pick-up and delivery of products or assisting on service test and inspection or repair calls; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required
  • Valid driver's license
  • High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred


Preferred
  • Management experience
  • Experience in Fire Protection Alarm, Sprinkler or Pre-Engineered system
  • Availability to start within two weeks after offer made/accepted


Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Compensation
A reasonable estimate of base salary for this role ranges between $93,150 - $120,750/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Job Category: Service
Organization: Fire
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

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