DXP Enterprises

Service Manager

DXP Enterprises$104K — $114K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of extensive experience in pump and rotating equipment
  • Proven employee management experience
  • Strong ability to motivate teams and drive goal accomplishment

Responsibilities

  • Plan and direct work for Service Coordinators and Service Technicians with a focus on service job completion
  • Develop and enhance service department standards continually
  • Administer safety, technical, and procedural training as needed
  • Organize shop operations to meet goals and inform VP Operations of staffing needs
  • Monitor the Service Department for efficient manpower use and customer compliance
  • Collaborate with Sales Professionals to create technical proposals and meet customer requirements
  • Ensure adherence to safety policies in both shop and field environments
  • Act as a hands-on working manager

Benefits

  • Medical, Dental, and Vision insurance
  • Flexible Spending Accounts
  • 401(k) retirement plan
  • Paid holidays
  • Life and Disability Insurance
  • Supplemental insurance products available
Full Job Description
Summary: The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and field service jobs, organizes the shop to accomplish operational goals and advises Service Manager on staff requirements, monitors progress of projects and confers with the Service Manager to insure that projects are progressing according to schedule and within budget, placing particular emphasis on the efficient use of man-hours, monitors Service Department to ensure compliance with customers' requirements, works with the Safety Coordinators to ensure that the shop operates according to company safety policies, both in the shop and in the field, works closely with the Service Manager and VP Operations to develop and accomplish long-range operating and service sales growth goals, perform repairs on centrifugal, gear, diaphragm, reciprocating, and progressive cavity pumps as well as other related rotating equipment, motors, and engines in the shop and/or in the field, and troubleshoot rotating equipment problems. Responsibilities of the Service Manager include but are not limited to: 3 Plans and directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs 3 Continually improves and develops standards for the Service Department 3 Administers safety, technical, and process training as required for department 3 Organizes shop to accomplish operational goals and advises VP Operations on staff requirements 3 Monitors Service Department to ensure efficient use of manpower and compliance with customers' requirements 3 Works with Sales Professionals to prepare technical proposals and support customer needs 3 Works with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the field 3 Works closely with the Customer Service Manager to develop and accomplish long-range operating and service sales growth goals 3 Hands on working manager Qualifications of the Service Manager include but are not limited to: 3 Extensive (7-10 years minimum) experience in pump and/or other rotating equipment 3 Employee management experience 3 Ability to motivate team and accomplish goals #LI-JG1 #ZRJG Additional Information: 3 Pay Range - $50-$55 3 Physical Demand: Must be able to lift up to 50lbs unassisted 3 Working Conditions: Shop Environment 3 Training/Certifications: N/A 3 Shift Time/Overtime: Must be able to work overtime as necessary 3 Travel: Travel to client sites. Must have clear driving record according to company guidelines 3 Education: High School Diploma required Location: USA:NV:Sparks DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).

About DXP Enterprises

DXP Enterprises is a leading products and service distributor that adds value and total cost savings solutions to industrial customers throughout the United States, Canada, Mexico and Dubai. DXP provides innovative pumping solutions, supply chain services and maintenance, repair, operating and production (MROP) services that emphasize and utilize DXP’s vast product knowledge and technical expertise in rotating equipment, bearings, power transmission, metalworking, industrial supplies and safety products and services. DXP's breadth of MROP products and service solutions allows DXP to be flexible and customer-driven, creating competitive advantages for our customers.
Learn more about DXP Enterprises
Size
2,490 employees
Market Cap
$511.7 million
Industry
Net Income
-$28.7 million
Founded
1908
5 Year Trend
+3%
Revenue
$1 billion
NASDAQ

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