Service General Superintendent

Polk Mechanical

$75K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in service operations management
  • Demonstrated leadership and supervisory skills
  • Strong interpersonal and relationship-building abilities
  • Motivated self-starter with a track record of improving team performance
  • Exceptional organizational and time management skills
  • Physical stamina to stand during entire shifts
  • OSHA-30 certification (or willingness to obtain prior to employment)

Responsibilities

  • Anticipate manpower needs and hire appropriately for service operations
  • Monitor and manage labor on all projects, ensuring proper staffing
  • Coordinate with 3rd party vendors for staffing during peak times
  • Conduct bi-monthly site visits with supervisors to discuss project needs
  • Train supervisors and promote career advancement within the organization
  • Champion adoption of new technology trends and continuous improvement
  • Ensure quality control and proper installation through inspections

Benefits

  • Paid Vacation & Holidays
  • Career Advancement & Training Opportunities
  • 100% Employer-Paid Medical, Dental & Vision Insurance for employees
  • 401(k) Retirement Plan with employer matching
  • 100% Employer-Paid Life & Disability Insurance
Full Job Description
POSITION SUMMARY

The Service General Superintendent (GS) is responsible for all supervision and talent development within the area of service operations.

WHAT YOU'LL DO

      • Manpower
        • GS is responsible to understand the upcoming needs within the company for manpower and to properly anticipate those needs
        • GS is responsible to man shutdowns and weekend work with proper, knowledgeable people
        • GS is responsible to monitor labor on all projects
        • GS is responsible to maintain to communicate with the superintendents about wage rates and determine the right mixture of employees to best serve the project.
        • GS is responsible to hire the necessary talent to complete the current workload.
        • GS is responsible to discipline employees as necessary to promote the values, principles, and character of Polk Mechanical
        • GS is responsible to work with 3rd party vendors to help with staffing peaks
        • GS is responsible to train or provide 3rd party training for all service personnel as necessary
      • Safety
        • Interface and support the efforts of our safety department.
      • Visibility
        • Should visit with every assigned supervisor onsite bi monthly.
        • Responsible to walk the project with supervisor to discuss manpower, safety, production, and provide instruction on better ways to accomplish tasks.
      • Training
        • Responsible to train supervisors and promote career path within Polk
        • Responsible to understand the latest trends in technology and champion their adoption
        • Adopt and execute an attitude of continuous improvement
        • Always looking for ways to improve our productivity and processes.
      • Quality Control
        • GS is responsible to inspect and insure correct installation
        • Responsible to monitor the QC program during project visits


WHAT YOU'LL BRING

      • A service operations manager should have demonstrated leadership and supervisory skills.
      • Strong interpersonal skills and have good relationship building skills.
      • Self-starter and should be able to motivate others to improve their quality of work.
      • Excellent team player.
      • Well organized and have excellent time management skills.
      • Good stamina, as he/she needs to stand during the entire shift.


*OSHA-30 certification is required. If you currently do not possess an OSHA-30, we will give you the opportunity to take the course prior to your employment.*

WHY YOU'LL LOVE WORKING HERE

  • Work with one of Texas's top mechanical contractors recognized for excellence and innovation.
  • Competitive compensation and performance-based incentives.
  • Comprehensive benefits package including health, dental, vision, and 401(k) with company match.
  • Opportunities for professional growth and advancement.
  • A culture that values safety, teamwork, and long-term success.


BENEFITS

  • Paid Vacation & Holidays
  • Career Advancement & Training Opportunities
  • 100% Employer-Paid Medical, Dental & Vision Insurance for employees
  • 401(k) Retirement Plan with employer matching
  • 100% Employer-Paid Life & Disability Insurance


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