Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Data Reporting, Program Management, Service Delivery

Certifications:

None

Experience:

10 + years of related experience

US Citizenship Required:

Yes

Job Description:

As an Operations Team Lead, you will guide a Service Delivery / Quality Manager responsible for maintaining quality control and assurance programs, managing risk and continuous improvement, overseeing program operational status, reporting alarm anomalies, supporting project requirements, communicating issues to stakeholders, and monitoring project timelines and progress.

This position supports our intelligence customer. We’re seeking a qualified individual who can collect and report program data; maintain the program Risk Register by evaluating existing and emerging risks with the PMO and identifying new opportunities to support the customer; and manage the program’s Innovation Station to keep contributors engaged and remove obstacles. The role also serves as the program’s QA/QC lead, ensuring standardized processes for checkouts, testing, and compliance, and authoring the QA/QC SOP. Additional responsibilities include supporting the program manager through operational oversight, preparing and briefing quarterly PMR materials, drafting meeting minutes, and tracking action items. The individual will engage consistently with site and technical leads and participate in routine tag-ups, maintain an up‑to‑date operational picture across all program sites by monitoring alarm conditions in Nlyte, investigating alarm spikes, issuing ad hoc notifications, and staying informed of site developments, and collect weekly alarm data to produce a comprehensive weekly alarm report with trend analysis for customer leadership.

What You’ll Do

• Serve a Serve as the program Privileged Initiator (PUI) for account requests.
• Review, edit, and author SOPs and process documents in coordination with peer review and government approval steps.
• Ensure communication and information sharing across sites and contracts.
• Perform complex administrative and analytical tasks in support of contract programs.
• Assist with developing plans, budgets, and schedules, and monitor compliance with contractual requirements.
• Define program plan requirements and conduct studies to optimize plans.
• Monitor and report program performance against cost, schedule, and contractual objectives.
• Regularly interact with high-level customers and industry partners to ensure requirements are met.
• Support business development activities.
• Participate in special projects as required.
• Provide guidance or leadership to less experienced analysts; may serve as mentor or team lead.

What You’ll Bring

Required:

• TS/SCI clearance with CI Polygraph
• Bachelor’s degree in IT or STEM Field (or equivalent experience)
• 12+ years of experience
  

The likely salary range for this position is $142,792 - $181,700. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Onsite

Work Location:

USA VA Chantilly

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.