Apple

Service Delivery Manager - Apple Information Security

Apple • $130K — $180K *
Cupertino, CA 95014In-Person
Information Technology
8 - 10 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • 8+ years of experience in information security with a focus on vulnerability management and incident response.
  • 3+ years of experience in people management of security engineering teams.
  • Strong technical knowledge in web application security and vulnerability remediation.
  • Experience with vulnerability disclosure programs, including bug bounty management.
  • Proficiency in vulnerability scanning tools at an enterprise level.
  • Strong written and verbal communication skills for diverse audiences.
  • Bachelor's degree in Computer Science, Information Security, or comparable experience.

Responsibilities

  • Lead day-to-day operations of the Vulnerability Response team across multiple regions.
  • Oversee programs such as bug bounty, proactive vulnerability discovery, and threat response.
  • Set team priorities and drive execution of multiple concurrent security initiatives.
  • Participate in on-call escalation rotations and provide technical contributions.
  • Partner with teams across Apple for coordinated vulnerability response.
  • Advocate for security improvements at cross-functional forums with engineering leadership.
  • Maintain professional standards and manage researcher engagement and communications.

Benefits

  • Opportunities for career advancement within a top-tier technology company.
  • Engagement with cutting-edge security technologies and methodologies.
  • Participation in shaping organizational security policies and best practices.
  • Collaboration with talented, cross-functional teams across the globe.
Full Job Description
Apple Information Security is seeking an experienced security engineering manager to lead the Vulnerability Response team across the United States and EMEIA regions. Apple's external perimeter spans thousands of services relied upon by billions of users worldwide, and this team is responsible for continuously identifying, analyzing, and remediating vulnerabilities across that surface. You will combine hands-on technical leadership with people management, overseeing programs that include subcomponents of Apple's bug bounty program, proactive vulnerability discovery, WAF rule development, emerging threat response, and custom security\ntooling. \n\nYou will play a critical role in protecting Apple's services and customers by ensuring timely and thorough response to security risks, fostering engineering excellence, and driving strategic initiatives that strengthen Apple's overall security posture. This role is both strategic and operational, requiring deep technical expertise, strong leadership, and the ability to manage a geographically distributed team operating in a continuous response environment.

As a manager on the Vulnerability Response team, you will lead the day-to-day operations of security engineers across the US and EMEIA regions, as well as oversee resources providing around-the-clock support. You will set team priorities, drive execution across multiple concurrent programs, and ensure operational continuity for a function that requires uninterrupted coverage. This includes direct participation in on-call escalation rotations, hands-on technical contributions such as penetration testing, variant analysis, security tool development, and strategic planning to evolve the team's capabilities over time. You will partner closely with teams across Apple to ensure coordinated and effective vulnerability response. You will represent the team in cross-functional forums, advocate for security improvements with engineering leadership, and contribute to the development of policies, processes, and tooling that scale the team's impact. You will also maintain the professional standards and reputation through oversight of researcher engagement, vulnerability adjudication, and program communications.

8+ years of experience in information security, with demonstrated expertise in vulnerability management, web application penetration testing, and incident response for large-scale internet-facing services, including 3+ years of people management experience leading and developing teams of security engineers. Strong technical proficiency in web application security, including hands-on experience identifying and remediating common vulnerability classes, and software development skills in one or more of Python, Go, or Bash. Experience managing or contributing to a vulnerability disclosure or bug bounty program, including researcher engagement, vulnerability validation, and coordinated disclosure processes. Experience with vulnerability scanning tools and methodologies at enterprise scale, including both commercial and open-source solutions. Demonstrated ability to manage geographically distributed teams across multiple time zones, with willingness to participate in on-call rotations, including weekends, as part of a tiered escalation model. Excellent written and verbal communication skills, with the ability to articulate complex security issues and risk to both technical and non-technical audiences.

Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent professional experience. Experience with cloud-native architectures, WAF technologies, and DNS security disciplines, with the ability to assess security implications across modern deployment and infrastructure environments. Background in applying AI and machine learning techniques to security operations, including automated analysis, classification, or remediation workflows. Relevant industry certifications such as CISSP, OSCP, OSCE, GPEN, or equivalent are helpful but not required.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Enterprise Technology
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ
AAPL
* Ladders Estimates

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