Service Consultant

Hyundai Motor America

$60K — $110K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required.
  • Less than 1 year of relevant experience preferred.
  • Strong communication skills are essential.
  • Customer-focused attitude and commitment to satisfaction.
  • Ability to handle service requests and repair orders.

Responsibilities

  • Initiate automotive services and repairs based on customer inquiries.
  • Assess vehicle performance problems and service requests.
  • Verify warranty and service contract coverage effectively.
  • Develop detailed estimates for vehicle services.
  • Act as a liaison between customers and technicians during service.
  • Maintain accurate customer records throughout the service process.
  • Ensure clear communication of service recommendations to customers.

Benefits

  • Comprehensive medical, dental, and vision coverage for you and your family.
  • Competitive 401(k) retirement savings plan.
  • Paid time off including holidays and vacation after 90 days.
  • Paid maternity and paternity leave for new parents.
  • Access to earnings before payday up to $2,000 with Pay On Demand.
  • Employee discounts on vehicle servicing and new car purchases.
  • Opportunities for continuous training and mentorship for career advancement.
  • Recognition program celebrating employee milestones and contributions.
  • Fun company events to engage employees and their families.
Full Job Description
Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

Less than 1 year

Additional Information

We're looking for a skilled, customer-focused Service Advisor to be the primary point of contact between our guests and our technicians. You'll manage the full service experience from write-up to delivery - building relationships, setting accurate expectations, and ensuring every repair order is handled with professionalism and care. Strong communication and a commitment to customer satisfaction are the keys to success in this role.

Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
Competitive 401(k): Build your future with our retirement savings plan.
Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
Paid Maternity & Paternity Leave: Support for new mothers and fathers.
Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
Employee Discounts: Discounts on vehicle servicing and new car purchases.
Continuous Training & Mentorship: Grow professionally and advance your career within our group.
Employee Tenure & Recognition Program: We celebrate milestones and contributions.
Fun Company Events: Awesome experiences for employees and their families!

Employment Position: Full Time

Salary: $60,000.00 - $110,000.00 Yearly

Salary is negotiable.

Zip Code: 46219

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