Sign on bonus based on Volvo or proven track record experience! $60-$150K based on performance
What We Offer- Medical and Dental
- 401K Plan
- Paid sick time off
- Paid vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Discounts on products and services
Responsibilities - Oversees flow of Drive Lane
- Oversees personal loaner fleet
- Maintain manufacturer certification
- Maintain benchmark and above customer service scores
- Ensures that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Valid driver's license
