Previous automotive dealership or service advisor experience preferred but not required.
Strong verbal communication skills in person and on the phone.
Ability to handle multiple tasks efficiently in a busy service environment.
Understanding of automotive repair terminology and service processes.
Positive attitude with a focus on finding solutions and providing excellent customer service.
Strong organizational skills with attention to detail.
Valid driver's license with a clean driving record.
Responsibilities
Welcome customers as the primary contact for service needs.
Clearly communicate repair recommendations and maintenance options.
Prepare accurate repair orders and keep detailed customer records.
Coordinate with technicians to ensure an efficient workflow.
Provide regular updates to customers during their service visit.
Assist with warranty claims and maintain proper documentation.
Ensure a customer-first experience through professionalism and transparency.
Benefits
Health, dental, and vision insurance options.
Paid time off and holidays.
Supportive management with ongoing training.
Opportunities for career growth within the dealership.
Full Job Description
Automotive Service Writer - Join Our Growing Dealership Team! Estimated Earnings: $70,000-$95,000 per year Are you a customer-focused professional who thrives in a fast-paced, team-oriented environment? Do you enjoy helping people understand their vehicle needs while delivering an exceptional service experience? Our dealership is expanding, and we're looking for a motivated Automotive Service Writer to join our award-winning Service Department. Key Responsibilities
Welcome customers and serve as the primary contact for all service needs
Communicate repair recommendations, maintenance schedules, and service options clearly
Prepare accurate repair orders and maintain detailed customer records
Coordinate with technicians to ensure timely, efficient workflow
Provide regular updates to customers throughout their service visit
Facilitate warranty claims and ensure proper documentation
Deliver a customer-first experience with professionalism and transparency
Qualifications
Previous automotive dealership or service advisor experience preferred (not required)
Strong communication skills-both in person and over the phone
Ability to multitask in a busy service lane
Solid understanding of vehicle repair terminology and service processes
Positive, solutions-focused attitude and excellent customer service skills
Strong organizational skills and attention to detail
Valid driver's license with a clean driving record
Opportunities for career growth within a thriving dealership
If you're ready to build a rewarding career in automotive service and work with a team that values honesty, respect, and professional development, we want to meet you! Apply today and become the next key member of our Service Department.
