Service Advisor

Dilawri

$70K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Preferred experience with CDK software
  • Strong aptitude for customer service and relations
  • Excellent verbal and written communication skills
  • Proven ability to sell maintenance services
  • Team-oriented approach to work
  • Comfortable in a fast-paced automotive environment

Responsibilities

  • Deliver exceptional customer service for the Service Department
  • Welcome customers via phone and in-person at the dealership
  • Make informed repair recommendations to customers
  • Clearly explain repair processes and needs
  • Educate customers on vehicle maintenance
  • Coordinate and schedule service appointments
  • Promote and sell labor services

Benefits

  • Discounted employee vehicle purchase program
  • Job-specific coaching and training programs
  • Comprehensive health and dental plans
  • Employee wellness and assistance programs
  • Opportunities for social engagement among employees
Full Job Description
Dilawri Group is now actively searching for a Service Advisor to join the team at Vaughan Chrysler.

Pay Rate: Salary + Bonus can estimate range from $70,000 - $100,000 annual earnings.

Responsibilities:
  • Provide front-line customer service and sales for the Service Department
  • Greeting customers on the phone or in the Dealership
  • Providing repair recommendations
  • Explaining the nature of repairs
  • Advising customers how to look after their vehicles
  • Scheduling appointments
  • Selling labour
  • Providing an extraordinary experience for all customers

Qualifications:
  • CDK experience preferred
  • An aptitude for customer relations/service
  • Strong communication skills
  • Ability to sell required maintenance
  • Ability to work as a part of a TEAM
  • Ability to work in a fast-paced environment

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Comprehensive health & dental plans
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

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