Service Advisor

Dilawri Group of Companies

• $70K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • CDK experience preferred
  • Strong customer relations/service aptitude
  • Excellent communication skills
  • Proven ability to sell required maintenance
  • Team-oriented mindset
  • Ability to thrive in a fast-paced environment

Responsibilities

  • Provide exceptional customer service and sales support in the Service Department
  • Greet customers both in-person and over the phone
  • Offer repair recommendations based on customer needs
  • Clearly explain the nature and scope of repairs
  • Advise customers on vehicle maintenance best practices
  • Schedule service appointments efficiently
  • Sell labor services to customers
  • Ensure an extraordinary customer experience at all touchpoints

Benefits

  • Discounted employee vehicle purchase program
  • Job-specific coaching and training programs
  • Comprehensive health and dental plans
  • Employee wellness and assistance programs
  • Social events for team building
Full Job Description
Dilawri Group is now actively searching for a Service Advisor to join the team at Audi Queensway.

Pay Rate: $70,000 to $120,000

Responsibilities:
  • Provide front-line customer service and sales for the Service Department
  • Greeting customers on the phone or in the Dealership
  • Providing repair recommendations
  • Explaining the nature of repairs
  • Advising customers how to look after their vehicles
  • Scheduling appointments
  • Selling labour
  • Providing an extraordinary experience for all customers

Qualifications:
  • CDK experience preferred
  • An aptitude for customer relations/service
  • Strong communication skills
  • Ability to sell required maintenance
  • Ability to work as a part of a TEAM
  • Ability to work in a fast-paced environment

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Comprehensive health & dental plans
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

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