All American Ford is looking for a Service Advisor to join our family owned and operated high volume dealership. We are looking for a highly motivated, career driven individual to join our team. This position requires a high-level of customer and employee interaction, so the ideal candidate must possess the ability to provide a strong level of customer service.
This position has the compensation of $800/week plus commission. Applicants with service advisor experience can expect to make over $150,000 within their first year. Applicants with no service advisor experience will be thoroughly trained & certified and can expect to make over $100,000 within their first year.
Responsibilities: - Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention
- Accurately record issues and data into Dealer Management System
- Must be extremely detail oriented
- Conduct transactions with system; walk customer through correction and provide summary
- Communicate estimated completion time, regular updates, and follow through on each customer vehicle
- Follow-up with customer on services provided; ensure they are satisfied with the work performed
- Coordinate work flow daily with the technicians and parts departments
- Sell coordinated work to specific customers and fleet customers
Benefits: - Medical & dental benefits
- Paid holidays
- Paid vacation
- Sick time
- 401(k)
- Employee pricing & discount benefits
- No Sundays
- A professional & respectful work environment
Requirements:- Must have valid license
- Must have a clean Motor Vehicle Record
- Ability to pass background check required
