POSITION PURPOSE

Responsible for managing a portfolio of problem loans consisting primarily of mid to large balance commercial and commercial real estate credits. Problem loan portfolio will consist of commercial and commercial real estate to include hospitality, convenience stores, rental properties, assisted or independent living facilities, church or other religion related, and construction loans, various secured and unsecured loans, participations/syndications, and energy loans. Some of these loans will include SBA 7A and 504 loans in addition to traditional bank originated loans.

Also responsible for determining the cause of payment delinquencies, determining the appropriate collection action, and making recommendation of same to Special Assets Manager. Familiar with all types of loan documentation, including perfection of liens, and will be responsible for ensuring that loans are properly documented before initiating legal action. A complete understanding of the legal process (foreclosure, litigation, bankruptcy, FDCPA, DTPA, etc.) Creativity in the recommendation of workout solutions, forbearance terms and loan re-structures required. In addition to direct portfolio management, be responsible for preparing periodic status reports to management, liquidation of collateral and recommending non-accruals and charge-offs.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Manage a portfolio of criticized or classified credits consisting of large, complex commercial or real estate loans. Portfolio may also include large consumer real estate or unsecured loans.
2. Perform credit risk analysis.
3. Make collection recommendations to Special Assets Manager regarding collection strategies.
4. Prepare various collection letters to include demands, notices of acceleration, notices of offset, etc.
5. Engage attorneys and manage the litigation process to Judgment.
6. Good familiarity with bankruptcies and understanding the differences between various chapters.
7. Make collection calls on past due loans.
8. Negotiate workout terms on problem loans.
9. Prepare forbearance agreements.
10. Negotiate the sale of bank loans.
11. Work with SBA department to document collection activities in compliance with SOP procedures.
12. Coordinate SBA/CDC guaranty payment claims.
13. Creativity in resolving complex credit problems.
14. Provide and complete accurate monthly reports to senior management.
15. Maintain discretion and confidentiality in all phases of handling sensitive data or account information.
16. All other duties as needed or required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.

SUPERVISORY RESPONSIBILITIES:

This role has no supervisory responsibilities.

QUALIFICATIONS EDUCATION/CERTIFICATION:

Bachelor's degree in Business Finance or equivalent experience.

EXPERIENCE REQUIRED:

Minimum of five years of experience handling loss mitigation and default management on large commercial workouts.

SKILLS/ABILITIES:

Moderate computer application skills; including Microsoft Office products such as Word, Excel, and PowerPoint.

Excellent written and verbal communication skills.

Solid knowledge of default management, loan workout, and loan servicing policies and practices.

Demonstrated ability to make appropriate judgments and decisions with limited guidance.

Ability to work independently with minimal supervision.

Ability to quickly assess problem loan situations and implement solutions to resolve the problem.

Full understanding of the legal process

Maintain professionalism when communicating with borrowers and others.

Demonstrated ability to resolve conflicts and implement effective negotiation skills.

Good organizational skills, or ability to prioritize and complete various tasks within deadlines.

Ability to multi-task.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

TALKING:

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

AVERAGE HEARING:

Able to hear average or normal conversations and receive ordinary information.

REPETITIVE MOTION:

Movements frequently and regularly required using the wrists, hands, and/or fingers.

AVERAGE VISUAL ABILITIES:

Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery

PHYSICAL STRENGTH:

Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

WORKING CONDITIONS NONE:

No hazardous or significantly unpleasant conditions (such as in a typical office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. Ability to maintain attention and concentration for extended periods of time.

MATHEMATICS ABILITY:

Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs.

LANGUAGE ABILITY:

Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate. And define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.

Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.

Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.

CUSTOMER CONTACT:

Ability to make accurate inquiries with borrowers as to issues with problem loans in a firm and professional manner. Ability to overcome objections.

Hours: Monday - Friday 8:00AM - 5:00PM
40 hours per week