Samsara

Senior Web Program Manager

Samsara$115K — $194K *
US-AnywhereRemote in San Francisco, CA
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of project management experience, focusing on digital initiatives at a digital agency or internal digital department
  • Proficiency in project management tools like Airtable, Jira, and Google Sheets
  • Familiarity with Google Suite, Salesforce, and Tableau
  • Experience with integrating AI tools into program management for efficiency
  • Solid understanding of digital production processes and Agile methodologies
  • Exceptional organizational, communication, and interpersonal skills
  • Ability to collaborate effectively with external partners and stakeholders

Responsibilities

  • Own all phases of complex digital programs, from ticket management to delivery
  • Develop comprehensive program plans including business and technical requirements
  • Track project milestones and tasks, providing status updates to stakeholders
  • Lead process improvement initiatives to boost efficiency and quality
  • Serve as the liaison between strategic vision and program execution
  • Facilitate discussions to resolve conflicts and assist team productivity
  • Collaborate with cross-functional teams to launch strategic digital initiatives

Benefits

  • Above-market total compensation with performance-based bonuses and equity opportunities
  • Flexible remote work model with support for both in-person and remote employees
  • Professional development stipend to enhance career growth
  • Comprehensive health benefits and parental leave options
  • Employee-led model catering to diverse needs and collaboration requirements
Full Job Description
About the role:

Our Senior Web Program Manager is a strategic role responsible for overseeing multiple interconnected web projects and driving complex digital initiatives that align with organizational objectives. It combines advanced program management expertise with strategic thinking, stakeholder management, and team leadership to deliver high-impact programs - bringing structure, streamlined processes, and best practices to our digital organization.

The ideal candidate has previous experience working in a digital agency and/or internal digital department where high-quality results are required.

This is a remote position open to candidates residing in the US, with working hours in the Pacific time zone and the ability to collaborate with colleagues across a variety of time zones.

You Should Apply If:
  • You want to impact the industries that run our world: Your efforts will result in real-world impact - helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper-growth environment.
  • You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together, and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

Program & Project Management
  • Own all phases of complex, cross-functional digital programs - from inbound ticket management, to planning through delivery - with a clear understanding of vision, scope, objectives, timelines, business value, and resource requirements.
  • Develop holistic program plans comprised of multiple project plan documents, including business requirements, technical specifications, schedules, funding, and resource plans.
  • Track milestones, tasks, and deliverables; provide timely status updates to stakeholders and senior executives; and proactively identify and mitigate risks and dependencies.
  • Lead process improvement initiatives to increase efficiency and delivery quality.

Stakeholder & Executive Communication
  • Serve as the strategic bridge between vision and tactical execution, translating high-level business objectives into actionable program roadmaps.
  • Interface with executives and senior leadership to align on priorities, communicate timelines and approval frameworks, and present program progress and website demonstrations.
  • Facilitate team discussions, resolve conflict, and remove impediments that block the team's ability to meet project objectives.

Cross-Functional Collaboration
  • Orchestrate the efforts of cross-functional teams - including Creative, IT, PMM, Campaigns, and front-end development - to execute strategic launches, awareness campaigns, website updates, and other digital initiatives.
  • Partner with internal stakeholders to define desired website functionality and appearance; lead the development team through product development stages and into live deployment.
  • Work effectively with external agency providers, consultants, and contractors as needed.

Process & Documentation
  • Document website development processes and procedures; establish and scale best practices across the digital program.
  • Introduce mitigation tactics to minimize project delivery risks and drive continuous improvement across programs.

Minimum Requirements
  • 7+ years of project management experience at a digital agency and/or internal digital department with a primary focus on digital
  • Proficiency with project management tools and methodologies (e.g., Airtable, Jira, Google Sheets) and experience with Google Suite, Salesforce, and Tableau
  • Experience integrating AI tools into program management processes to increase efficiency
  • Strong understanding of the digital production process, timelines, and scoping requirements
  • Experience launching digital solutions, including ongoing analysis and continuous product improvements
  • Working knowledge of the technical software development process and Agile delivery methods, including Scrum and/or Kanban
  • Outstanding organizational, communication, and interpersonal skills - written, verbal, and presentation
  • Ability to work effectively with agency providers, consultants, contractors, and other external suppliers
  • Proactive approach to identifying and resolving obstacles and risks in partnership with teams and stakeholders


The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary

$115,727.50-$194,500 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely.

About Samsara

Samsara is a technology company that provides Internet of Things (IoT) solutions to businesses. The company's platform combines hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations. Samsara's products are used in a variety of industries, including transportation, logistics, construction, and energy. The company was founded in 2015 and is headquartered in San Francisco, California.
Learn more about Samsara
Size
2,000 employees
Market Cap
$6.2 billion
Industry
Founded
2015
NASDAQ

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