Job DescriptionIn this role, you'll make an impact in the following ways:- This role manages the entirety of the ACH Processing unit for Payments Enablement SDG group under Payments processing.
- Ensures best-practice approaches for streamlining and optimization processes through workflow design and technology.Applies in-depth knowledge and expertise on service offerings.
- Proactive assessment and resolution of complex transaction issues.
- Develops process for quality improvement and systems to test and maintain cash processing and transactions management.
- Acts as an escalation point for complex problems that less experienced resources cannot solve.
- Responsible for crafting solutions and methods to resolve issues at hand and similar issues in the future.
- Recruits, directs, motivates and develops staff, maximizing their individual contributions, their professional growth and their ability to function effectively with their colleagues as a team.
- Manages one or more Cash Processing and Funds Transfer teams.Responsible for achievement of team goals.
- Ensures team is equipped to operationalize and attain team objectives.
- Manages the human resources of the team, including coaching, performance management and career development.
- May manage financial resources of the team (budgets, expenses, etc.).
To be successful in this role, we're seeking the following:- Bachelors degree or the equivalent combination of education and experience is required.
- Advanced/graduate degree preferred.
- 7-10 years of total work experience with at least 1-3 years in management preferred.
- This is a critical management role needed with extreme industry knowledge regarding the ACH Batch process.
- We are seeking external industry knowledge as we are currently undergoing ACH modernization and will need industry experience for both internal and external communications.
- Experience in financial investments preferred.
- Applicable local/regional licenses or certifications as required by the business.
About the TeamAt BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here's a few of our recent awards:
- America's Most Innovative Companies, Fortune, 2025
- World's Most Admired Companies, Fortune 2025
- "Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
