JOB SUMMARY
We are seeking a UX/UI Researcher for the Machine Display and Machine Experience Teams. The UX Researcher will utilize their knowledge of human computer interactions and best user research practices to support the concept, prototype, test, and documentation of the preferred user interface. They must recognize where research and testing would be valuable to inform or improve the concepts and coordinate with the team to understand the user's needs. They will work closely with designers, engineers, strategists, and management to communicate the vision and path forward. This person will be responsible for documenting the preferred experience, creating visual artifacts (reports), and handoff.
Key Responsibilities
• Translate research findings (usability testing, field studies, simulations) into clear, prioritized insights and recommendations that inform HMI, display, and overall heavy equipment UX decisions.
• Clarify operator, customer, and business needs and synthesize them into evidence based interaction concepts that support safe, efficient, and intuitive operation of heavy equipment in real world conditions.
• Integrate user research into product designs and design practices.
• Communicate with design and other cross-functional collaborators on prototype requirements to test and iterate.
• Document key goals, themes, elements, and behaviors that must be implemented by downstream design teams.
• Create shareable UX artifacts based on the team's research and activities (such as journey maps, storyboards, and user flows, etc).
• Create and maintain shareable UX research artifacts, such as operator journeys, task flows, mental models, storyboards, and experience maps, to align cross functional teams around operator needs and context of use.
• Prioritize research needs/backlog based on product roadmap.
• Translate research and test findings into actionable, prioritized recommendations for UI designs.
• Clarify user, customer, and business needs and translate into concepts for compelling interactions and user experience.
• Document the overall UX strategy (UI, physical attributes, guiding principles, and more) that will be leveraged across all downstream partners.
Required Qualifications
• 5+yrs of experience in UX Research and knowledge of user experience best practices desired, preferably within a corporate environment or B2B environment.
• Understanding of research methodologies and experience facilitating research for physical digital systems.
• Experience integrating user research into product designs and design practices.
• Must possess a thorough understanding of UI best practices, UI design, and essential graphic design theory.
• Able to produce results independently as well as collaboratively in a team environment.
• Experience and proficiency in UI layout, spec, and prototyping tools.
• Experience managing multiple projects and deadlines.
• Experience in mixed-method HMI research.
• Portfolio demonstrating your expertise and ability to articulate your process.
Preferred Qualifications
• B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or other UX-related field or substitute additional 2-3 years of experience.
• Understanding of research methodologies and experience facilitating quantitative and qualitative research.
Certifications
