Inside the Role

Inside the Role

The Custom Hardware and Electronics Configurator (CHEC) team builds and maintains DTNA's proprietary web-based tool that enables Truck Equipment Manufacturers (TEMs), dealers, and internal teams to configure and validate vehicle electrical features. CHEC operates in a safety-relevant, high-complexity domain where usability, correctness, and delivery discipline are critical.

We are looking for a Senior UX Designer / Scrum Master to own the user experience strategy for the CHEC platform while also serving as the primary Agile facilitator for the CHEC Dev/Ops team. This role is approximately 70% UX Design and 30% Scrum Master & Agile Facilitation. You will design intuitive workflows for complex configuration tasks, establish reusable UX patterns and safety-oriented design standards, and partner with React/.NET engineers to bring designs to life. On the Agile side, you will facilitate ceremonies, partner with Product Owners on backlog refinement, and promote continuous improvement. AI fluency is a core competency on this team - you will leverage AI tools daily to accelerate research, ideation, and design workflows.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• Own end-to-end UX for the CHEC web application

• Design intuitive workflows for complex configuration tasks (logic creation, PTO setup, dash switch & gauge layouts)

• Create wireframes, interaction models, and high-fidelity prototypes

• Establish and maintain reusable UX patterns and safety-oriented design standards

• Partner with React/.NET engineers to ensure high-quality implementation

• Conduct usability testing with internal users, dealers, and TEMs

• Leverage AI tools (e.g., Claude, ChatGPT) to accelerate UX research synthesis, persona development, and ideation workflows

• Explore and integrate AI-assisted prototyping and design tools to increase iteration speed

• Serve as Scrum Master for the CHEC Dev/Ops team

• Facilitate core Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives)

• Partner with Product Owners to refine backlog items and acceptance criteria

• Identify and help remove impediments affecting delivery

• Promote Agile best practices and continuous improvement

• Ensure transparency on progress, risks, and dependencies

• Champion adoption of AI-augmented development practices across the team

Knowledge You Should Bring

• Bachelor's degree in Computer Science, Software Engineering, or related field

• 7+ years of UX design experience on complex enterprise or technical web applications

• Strong background in interaction design and information architecture

• Hands-on experience working in Agile / Scrum teams

• Strong facilitation and communication skills

• Demonstrated proficiency with AI-assisted design and research tools (e.g., Claude, Midjourney, Figma AI features)

• Foundational prompt engineering skills - ability to craft effective prompts for research synthesis, content generation, and design exploration

• Ability to critically evaluate AI-generated outputs and refine them to meet UX quality standards

Exceptional Candidates Might Have

• Prior experience as a Scrum Master or Agile facilitator

• Experience with configuration tools, engineering, or safety-relevant systems

• Familiarity with React-based design systems

• Scrum Master certification (CSM or equivalent)

• Experience using AI coding assistants (Claude Code, GitHub Copilot, Cursor) to support design-to-development handoff

• Track record of integrating AI tools into UX workflows to measurably accelerate research and design delivery

• Familiarity with prompt design for user-facing AI features

#LI-DC1

#LI-HYBRID

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US, Portland, OR US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.