Senior UKG WFM System Consultant

Align HCM

$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 7 years of experience with Time & Attendance and Workforce Management solutions, with 5 years specifically on UKG Pro WFM and/or UKG UTA.
  • Expertise in UKG WFM and UTA configuration including timekeeping, accruals, and scheduling.
  • Proven capability to independently lead projects from kickoff to go-live without supervision.
  • Strong advisory skills, adept at managing complex client dynamics and prioritized conversations.
  • Excellent analytical skills for problem-solving and mentoring others through configurations.
  • Strong written and verbal communication skills, comfortable presenting to senior clients.
  • Active UKG Pro WFM certification or commitment to achieve certification promptly.
  • Bachelor's degree in a relevant field or equivalent professional experience.

Responsibilities

  • Lead clients through all phases of UKG Pro WFM and UTA migration projects.
  • Serve as a senior presence and trusted advisor on client engagements.
  • Configure and validate intricate WFM and UTA rules and policies.
  • Facilitate client meetings and sessions, ensuring productive dialogue and decision-making.
  • Mentor junior consultants to enhance their skills and delivery quality.
  • Document project requirements, functional designs, testing plans, and timelines.
  • Manage multiple engagements while tracking hours and KPIs effectively.
  • Collaborate with internal teams and client stakeholders, building strong partnerships.
  • Offer clients best-practice configuration advice based on broad WFM and UTA expertise.

Benefits

  • Base salary plus incentive pay
  • Medical, dental, and vision coverage
  • Life insurance and disability coverage
  • Health Savings Account
  • 401k match program
  • Unlimited vacation time
Full Job Description
Align HCM is looking for an experienced Senior UKG WFM System Consultant to join our practice. In this senior-level role, you will serve as a credible lead on client engagements, guiding organizations through the end-to-end implementation of UKG Pro Workforce Management (WFM) and migrations from UKG Time and Attendance (UTA) module. You will bring deep product expertise, a trusted advisor presence, and a genuine commitment to coaching and developing those around you, all while consistently delivering high-quality outcomes for clients.

Primary Duties and Key Responsibilities

  • Lead clients through end-to-end UKG Pro WFM projects and UTA migrations, spanning requirements gathering, gap analysis, solution design, configuration, testing, rollout, and post-go-live support.
  • Serve as a credible senior presence on engagements, acting as a trusted advisor who models best practices in client relationship management and professional consulting.
  • Configure and validate complex WFM and UTA rules, including timekeeping policies, accrual plans, scheduling rules, pay code mappings, and workforce data integrations.
  • Lead client-facing meetings and working sessions professionally, facilitating productive dialogue and driving decisions through structured problem-solving.
  • Mentor and coach junior and intermediate consultants, helping them grow their product knowledge, consulting skills, and delivery quality.
  • Create and maintain requirements documentation, functional design specifications, data mapping documents, test plans, and project plans.
  • Manage multiple client engagements concurrently, accurately tracking and forecasting hours and proactively managing utilization and KPIs.
  • Collaborate effectively with internal project teams and client stakeholders at all levels, building strong and lasting partnerships.
  • Provide best-practice recommendations to clients, drawing on broad WFM and UTA domain expertise to guide configuration decisions and change management strategies.


Required Qualifications

  • Minimum of 7 years of experience implementing Time & Attendance and Workforce Management solutions, with at least 5 years of hands-on UKG Pro WFM (formerly Dimensions) and/or UKG UTA experience.
  • Demonstrated expertise across the full UKG WFM and UTA configuration scope, including timekeeping, accruals, scheduling, pay rule design, and workforce data management.
  • Strong understanding of WFM implementation methodology and the ability to independently lead a project from kickoff through go-live with minimal supervision.
  • Proven ability to serve as a trusted advisor to clients, navigating complex stakeholder dynamics, difficult conversations, and competing priorities with professionalism and composure.
  • Strong analytical and problem-solving skills, with the ability to coach others through complex configuration and client challenges.
  • Excellent communication skills, both written and verbal, with demonstrated ability to present confidently to senior client audiences and lead meetings at all levels.
  • Active UKG Pro WFM certification(s), or commitment to achieving certification within a defined onboarding period.
  • Solution-oriented approach with a proactive, "make it happen" attitude and the ability to work effectively through ambiguity and competing priorities.
  • Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field; or equivalent professional experience.


Benefits:

Align HCM provides professional development, ongoing training, and benefits to our outstanding remote team:

  • Base Salary plus Incentive Pay
  • Medical, Dental, Vision
  • Life Insurance & Disability Coverages
  • Health Savings Account
  • 401k Match Program
  • Unlimited Vacation Time


Schedule:
This position follows US Eastern Time business hours, Monday through Friday.

Location:
Remote (US, Canada)

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