We're looking for someone who has:
- Bachelor's degree in a related field with 15 years of relevant experience or 20 years of experience in law enforcement, incident management, fire services, and/or emergency response
- Experience in contract and staff management
- Proven project management expertise
- Advanced technical writing skills capable of producing comprehensive technical reports
- Proficiency in Microsoft Office applications, particularly Word and Excel
- Strong attention to detail
- Excellent organizational and time management skills
- Ability to build and maintain effective interpersonal relationships
- Flexibility to support client project activities outside regular business hours as needed
Most importantly, you bring genuine curiosity, creativity, and a collaborative spirit-someone who wants to do great work with great people.
About the RoleAs a
Senior TSM&O Project Manager, you will:
- Oversee and assist in managing client transportation management programs
- Organize and lead statewide strategic Traffic Incident Management (TIM) initiatives including first responder training and coordinating activities between clients and stakeholders at statewide and regional levels
- Support maintenance of TIM strategic and training plans
- Direct project teams and ensure client compliance with contracts, memoranda of understanding, performance metrics, and commitments
- Monitor reports and schedules, ensuring timely communication of actions to teams and clients
- Collect and analyze data and performance metrics, prepare reports, and recommend program enhancements to improve safety outcomes and statewide performance
- Oversee coordination and project work of TIM analysts, engineers, and other resources maintaining continuous operations, especially when resources are limited
- Review current and future projects related to TIM programs
- Coordinate software installation and configuration efforts
- Collaborate with state and local traffic operations personnel
- Coordinate with event management and first responder teams
- Oversee development of traffic engineering studies
- Report operational performance measures and program-level metrics
- Manage client infrastructure assets and provide support activities as needed
Your work will directly contribute to shaping environments where people live, work, and thrive, all while growing your career within a supportive, people-first culture.
Join UsIf you're excited to bring your talents to a collaborative, people-first environment where you can make an impact while growing your career, we'd love to hear from you.
Here's what you can expect:Professional Growth: In-house Learning, Tuition Reimbursement, Licensure Support, Professional Organization Engagement.
Culture that Cares: 93% of employees say they feel cared for, and 96% are confident in our future success.
Competitive Benefits:
- Flexible Schedules & Generous PTO
- Healthcare (Medical, Dental, Vision, Wellness Programs)
- 401(k) with Company Match
- Short- & Long-term Disability, Paid Life & AD&D
- Supplemental, Critical Care, Pet, Legal & ID Theft Insurance
- Family Planning and Parental Leave
- Mass/Public Transit Program
- Telemedicine and Employee Assistance Program
