Liberty Mutual

Senior Transformation Lead

Liberty Mutual • $125K — $150K *
US-AnywhereRemote in Somerville, MA
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required; 8-10+ years of experience leading large, complex transformation programs.
  • Proven track record in delivering enterprise-significant initiatives with high operational, financial, or regulatory impact.
  • Exceptional communication and storytelling skills for executive alignment and decision-making.
  • Mastery of governance design and managing cross-program dependencies and stakeholder environments.
  • Encourages a culture of ownership, accountability, and collaboration within teams.
  • Experience in disciplined planning and transparent reporting practices.
  • Skilled in fostering psychologically safe environments that embrace diverse perspectives.

Responsibilities

  • Lead one of GRS's largest, most complex transformation programs to advance key business priorities.
  • Ensure overall program success through alignment, execution, and delivery across multiple teams.
  • Translate strategic objectives into an integrated, prioritized roadmap involving various functions.
  • Guide executive governance on investment, prioritization, and risk decisions for effective outcomes.
  • Deliver business outcomes and value realization, maintaining alignment with strategic objectives.
  • Drive organizational change and adoption across broad stakeholder groups for sustained value.
  • Establish governance and execution standards for successful transformational change at scale.

Benefits

  • Opportunity to lead high-impact transformation programs.
  • Collaboration with senior business and technology leaders.
  • Engagement in a culture of execution excellence and continuous improvement.
  • Support for talent development and growth within the organization.
  • Chance to influence decision-making and strategic direction across multiple functions.
Full Job Description
Description

The Senior Overall Program Lead (Senior OPL) is the accountable leader for some of GRS's largest, most complex, and strategically significant transformation programs. We are currently hiring for two critical opportunities: one leading a major transformation within Surety and one leading a strategic enterprise Data initiative. Both roles are central to advancing key business priorities and delivering meaningful, lasting impact across GRS.

This role sits at the intersection of strategy and execution, partnering with senior business and technology leaders to shape direction, drive enterprise-wide change, and deliver outcomes that advance key business priorities.

As the leader responsible for overall program success, the Senior OPL drives alignment across business, technology, operations, data, finance, and enabling teams while navigating complexity, influencing executive decision-making, and ensuring successful delivery at scale. Beyond delivering results, this role plays a pivotal role in advancing Execution Excellence across GRS by elevating governance, strengthening delivery capabilities, and embedding consistent execution practices that enable lasting business impact.

What You'll Own

  • Leads one of GRS's largest, most complex, and strategically significant transformation programs, delivering capabilities and outcomes that advance key business priorities.
  • Serves as the overall leader accountable for program success, driving alignment, execution, and outcomes across business, technology, operations, data, finance, and enabling teams.
  • Translates strategic objectives into an integrated, prioritized roadmap spanning multiple functions, platforms, and workstreams.
  • Leads executive governance, guiding investment, prioritization, risk, and tradeoff decisions while enabling transparent and effective decision-making.
  • Owns delivery of business outcomes and value realization, ensuring execution remains tightly aligned to strategic objectives and expected benefits.
  • Drives organizational change and adoption across broad stakeholder groups, building readiness and sustained business value.
  • Establishes the operating model, governance approach, and execution standards required to successfully deliver transformational change at scale.
  • Advances execution maturity across the organization by strengthening delivery capabilities, coaching leaders, and raising the bar on program excellence.


How You'll Show Up

  • Influence through partnership. Build trusted relationships across business, technology, and operational leaders to align priorities, navigate complexity, and drive outcomes.
  • Create clarity from ambiguity. Bring structure, focus, and direction to complex challenges, helping teams and leaders make confident decisions and move forward with purpose.
  • Lead with transparency and accountability. Surface risks, opportunities, and tradeoffs early while fostering trust, ownership, and informed decision-making.
  • Create a culture of execution excellence. Establish high standards for collaboration, accountability, continuous improvement, and delivery, enabling teams to perform at their best while remaining focused on outcomes and value.
  • Elevate those around you. Develop talent, strengthen teams, and cultivate an environment where people can grow, contribute, and deliver exceptional results together.


Qualifications

  • Bachelor's degree required; 8-10+ years of experience leading large, complex transformation programs spanning multiple functions or platforms.
  • Proven track record delivering enterprise-significant initiatives with high operational, financial, or regulatory impact.
  • Exceptional communication, storytelling, and executive-influencing skills; able to drive alignment and executive-level decision-making.
  • Mastery of governance design, cross-program dependency management, investment tradeoffs, and navigating multi-layered stakeholder environments.
  • Drives disciplined planning, transparent reporting, high-quality decision framing, and rigorous RAID practices.
  • Recognized as a leader who fosters a culture of ownership, accountability, and collaboration while challenging teams toward higher execution standards.
  • Skilled at building psychologically safe environments where diverse perspectives are valued and converted into stronger outcomes.
  • Ability to coach and elevate workstream leads and emerging program leaders; contributes to maturing organizational delivery capability.


About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Finance & Insurance
Founded
1912
* Ladders Estimates

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