We’re looking for a Senior Technology Vendor Program Manager to help drive governance, clarity, and execution across our technology supplier and software portfolio. In this role, you’ll partner across teams to ensure our technology investments are intentional, well-managed, and delivering real value, the main focus is on governance, performance, and execution.
This is a high-visibility individual contributor role where you’ll translate portfolio strategy into measurable outcomes—bringing structure, transparency, and accountability to how we manage vendors and platforms.
Portfolio Strategy & Lifecycle Management
• Maintain a clear view of vendor and application strategy, ownership, and lifecycle
• Support planning across key stages: sustain, enhance, modernize, and retire
• Facilitate regular portfolio reviews to track progress, surface risks, and drive decisions
Vendor Governance & Performance
• Build and maintain vendor scorecards (SLAs, performance, usage, satisfaction)
• Track issues, manage escalations, and ensure follow-through to resolution
• Help ensure vendors deliver on commitments and business expectations
License & Usage Management
• Lead regular license and usage reviews (e.g., purchased vs. used vs. needed)
• Partner with teams to reclaim unused licenses and reduce waste
• Provide clear insights to support planning and renewal readiness
Risk & Compliance Coordination
• Partner with Security, Risk, and Legal teams to track vendor risk and compliance requirements
• Maintain visibility into risk status and help ensure timely remediation
Renewal Readiness Support
• Prepare structured insights ahead of renewals (usage, performance, risks, needs)
• Enable informed decision-making; Strategic Sourcing leads negotiations
Financial & Portfolio Insights
• Analyze usage trends, cost drivers, and portfolio performance
• Identify inefficiencies and support cost optimization efforts
• Contribute to planning and forecasting discussions with data-driven insights
Required
• 7+ years of experience in technology program management, vendor management, or portfolio governance
• Experience working with technology vendors (SaaS, cloud, infrastructure, or platforms)
• Understanding of vendor performance metrics (SLAs, KPIs)
• Comfort building and improving processes in evolving environments
Application and Interview
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Alight requires all virtual interviews to be conducted on video.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact
[email protected].
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
132,000.00 USD
Maximum :
146,000.00 USD
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
#LI-Remote #P&Tjobs