Position Summary:

One of the focus of this role is the delivery of the Veeva Quality Vault portfolio and operational sprint releases. The other focus will be developing and implementing AI solutions that support and automate Enterprise Quality processes. This includes partnering with BI&T AI, data enablement and Analytics, business and site teams on high-value use cases, to architect and drive the end-to-end lifecycle from proof of concept through deployment. This position is responsible for the technical delivery of assigned projects/sprints supporting Veeva Quality Vault collaborating with the Technology Owners for Veeva Validation Manager, Veeva Quality Docs, and Veeva Quality Management System(QMS).

This role will be responsible for executing technology solutions and deployments related to the Veeva Quality Vault capabilities that includes the Veeva Quality Docs, Veeva Digital Validation Module, Veeva Quality Management System(QMS). Key responsibilities include understanding technology architecture, executing technology projects, end to end implementation and deployment activities across Quality related initiatives including both Veeva and standing up Agentic architecture and agents to support Quality processes. The position requires Information technology background, AI related technical skills, to deliver impactful results.

Desired Candidate Characteristics:

• ~2+ years Lifesciences experience supporting developing Analytics/AI solutions using AWS stack
• Have a strong commitment to a career in technology with a passion for healthcare
• Able to collaborate across multiple teams
• Excellent technical and communication skills
• Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo
• Agility to learn new tools and processes
• Veeva White Belt certification

Key Responsibilities:

• Accountable for end-to-end managing technology assets, ensuring they are reliable, accessible, and secure
• Design and optimize prompts for LLMs, develop Python and Java-based AI-powered applications, integrate and fine-tune large language models, and collaborate with cross-functional teams to deliver scalable, responsible, and enterprise-grade GenAI solutions.
• Leads technical activities such as Build, test, deployment activities including but not limited to security assessments, regulatory risk assessments, incident response, etc.
• Manages the build, run of technology assets, and ensures timely delivery of releases (Veeva Vault General Releases, Operational Releases, and Project Releases)
• Partners with IT Business Partners and Business Subject Matter Experts to define, plan for, prioritize, deliver, and support the systems and ensure maximum value is achieved
• Ability to understand, prioritize, and communicate IT needs to our business colleagues and stakeholders
• Designs technical solutions to satisfy business requirements
• Fulfills all approved, technology asset-specific business needs
• Obtain/maintain a Veeva Associate Administrator Level certification

Qualifications & Experience:

• Requires thorough knowledge of IT principles and concepts developed &, typically gained through a university degree and IT experience.
• Actively participates in troubleshooting routine problems.
• Persuades and negotiate effectively with stakeholders in being able to coordinate actions for achieving the desired outcome.
• Articulates and presents complex information clearly and concisely across all levels. Demonstrates abilities and knowledge in being able to explain and present complex topics clearly.
• Participates in decision making and brings experience and ideas to achieve team objectives.
• Looks to improve processes, structures, and knowledge within the team. Leads in analyzing current states, delivers strong recommendations, and able to execute to bring moderately complex solutions to completion.
• Evaluates complex issues through analytical thinking and previous experience to consider short and long-term implications and interdependencies and guides others when enough analysis has been completed in giving recommendations/solutions. Uses calculated risks to evaluate innovative solutions.

Compensation Overview:

Princeton - NJ - US: $78,200 - $94,760

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

R1605291 : Senior Technology Specialist, Veeva Quality Vault