Salary: $131,248.00 - $184,808.00 Annually
Location : Tacoma, WA
Job Type: Non-Classified
Remote Employment: Flexible/Hybrid
Job Number: T0490-26A
Department: Power
Division: Power - Utility Technology Services
Opening Date: 06/17/2026
Closing Date: 7/1/2026 5:00 PM Pacific

Position Description
Tacoma Power's Utility Technology Services Division is looking for a Senior Technology Program/Project Manager to join our team!
This position is responsible for managing complex, multi-disciplinary programs and/or projects to implement, upgrade, enhance and replace critical technology infrastructure for Tacoma Public Utilities. The Senior Technology Program/Project Manager is a primary point of contact for the management of high-risk, high value projects. Further, the role is a reliable operator who consistently delivers good results, meeting or exceeding customer expectations.

The Senior Technology Program/Project Manager is responsible for managing and integrating the scope, time, cost, quality, success factors, benefits, human resources, communications, procurement and organizational change on projects to meet the business needs and ensure they are aligned to strategic plans.

This position also performs in a leadership and management capacity within the PMO; coaching and mentoring other project managers, assisting in work group maturity related initiatives and supporting continuous improvement efforts within the PMO.

This position contains the experience and skillset to employ and combine project management methodologies to affect change and deliver value in one or more of the following areas: business change, IT infrastructure and applications, and systems integration.

Responsibilities include:

• Organize, plan, oversee and execute complex, high-risk, high-value technology programs/projects in the Utility Technology Services (UTS) portfolio, and other business units as assigned; using industry-standard project management methodologies.
• Lead the initiation and planning phases of projects, development of project planning documents, schedules, RFPs, contracts and budget management. As well, building and maintaining positive relationships with project stakeholders, including internal and external groups; to explain difficult project challenges, foster project sponsorship and partnership.
• Supervise, develop and manage program/project teams.
• Manage project risks and issues and make recommendations for corrective actions.
• Identify project success factors and benefits, ensuring project activities are deliberately planned to achieve project value.
• Conduct post project reviews and support ongoing benefits measurement.
• Manage project team SharePoint sites.
• Coordinate project reporting with the Project Management Office (PMO).

**This position requires a minimum of three days per week onsite, and may be eligible for a flexible schedule and/or telework agreement in accordance with City policy.

Qualifications

Minimum Education*
Bachelor's degree in computer science, information technology, business administration or directly related field

Minimum Experience*
5 years of progressively responsible experience in IT program/project management including 1 year prior at senior, lead and/or supervisory level

*Equivalency: 1 year of experience = 1 year of education

Licensing, Certifications and Other Requirements
Based on assignment:
Project Management Professional (PMP) certification
PMI Agile Certified Practitioner (PMI-ACP)
ITIL (Information Technology Infrastructure Library certification
Program Management Professional (PgMP)
PMI Risk Management Professional (PMI-RMP)
Portfolio Management Professional (PfMP)
Certification in enterprise project management methodology such as Six-Sigma or equivalent
Selection Process & Supplemental Information
This recruitment is being managed by Kye Merritt, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on !

Compensation & Benefits

Pay Details:

Hourly Rate: $63.10 - $88.85

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

01

Do you have a Bachelor's degree in computer science, information technology, business administration or directly related field or 4 years of supplemental experience?(*Equivalency: 1 year of experience = 1 year of education)

• Yes
• No

02

Do you have 5 years of progressively responsible experience in IT program/project management including 1 year prior at senior, lead and/or supervisory level?

• Yes
• No

03

One of the City's Principles that guides us is Equity. Describe what equity means to you and describe any experience you have working with diverse groups of people.
Required Question