Lowe’s

Senior Technology Program Manager

Lowe’s • $110K — $130K *
Charlotte, NC 28269In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Computer Science, MIS, or related field, or equivalent experience
  • 5 years experience in IT or technology-focused business areas
  • 4 years leading technology portfolio/program/product teams with cross-functional integration
  • 1 year experience in agile operating models using JIRA or similar tools
  • Experience translating data into actionable deliverables
  • Experience supporting complex initiatives in a scaled agile environment
  • PMI-Agile Certified Practitioner (PMI-CACP) or equivalent certifications

Responsibilities

  • Own planning, coordination, execution, and delivery of associate and customer journeys across technology portfolios
  • Build and maintain relationships with executive leaders, stakeholders, and vendors for strategic initiatives
  • Lead stakeholders in creating well-defined program increment schedules aligned to organizational goals
  • Drive prioritization and alignment of deliverables in an agile environment
  • Promote self-organizing teams and optimize value flow through initiatives
  • Set expectations and ensure accountability for cross-portfolio teams
  • Facilitate readiness sessions to support continuous planning in an agile environment

Benefits

  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan (15% discount)
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount
Full Job Description
Your Impact
The primary purpose of this role is accountability for the overall planning, coordination, execution, and delivery of complex end to end associate and/or customer journeys across multiple technology portfolios to achieve expected strategic outcomes for the company in an agile, product environment. This includes responsibility for developing plans to meet technology priorities and deadlines, determining and carrying out processes, managing workflow and product delivery across multiple portfolio teams (i.e., facilitating Program Increment/Big Room planning and the prioritization of epics, etc.). This role will ensure resource capacity to accomplish goals, partnering internally and externally to drive timely and effective decisions, identifying/removing impediments, mitigating risks, and identifying and responding to opportunities for process improvements. Overall, this role leverages Lean-Agile practices, tools, and mindsets to lead complex technology initiatives that play an important role in moving the organization forward and providing strategic technology improvements across technology.

To be successful, the individual in this role must leverage a background working directly with or in the technology function and applying experience in Product operating models and leveraging agile ways of working within technology related portfolio and program management.

What You Will Do
  • Owns overall planning, coordination, execution, and delivery of complex end to end associate and/or customer journeys across multiple technology portfolios to achieve expected strategic outcomes for the company.
  • Builds and maintains relationships to serve as primary liaison to executive/senior leaders, technology sponsors, customers, vendors and other key stakeholders for strategic and functional initiatives that require alignment and coordination across the enterprise to deliver.
  • Identifies and communicates clear vision and technical understanding of initiative goals and objectives and related cross-portfolio dependencies, leading key stakeholders through process to create a well-defined program increment schedule that meets organizational, portfolio and product objectives and key results.
  • Influences and drives the prioritization and alignment of strategic and functional imperatives, deliverables, and decisions necessary for optimal delivery in an agile, product environment, ensuring alignment to value, driving cross-portfolio epic-level prioritization and sequencing decisions with key stakeholders through value vs effort estimation process, and recommending required resources.
  • Manages and optimizes the flow of value through the initiative, using various tools and other information radiators, promoting a culture of self-organizing and self-managing teams.
  • Sets expectations and holds cross-portfolio teams accountable to ensure value delivery through measurement and reporting of progress against business cases.
  • Supports an environment of continuous planning by facilitating readiness sessions aligned with cross-portfolio/product and enterprise planning cadences in an agile, product environment.
  • Communicates and documents initiative level risks, impediments, decisions and scope changes.
  • Manages and mitigates initiative level risks by performing the qualitative and quantitative analysis of risks and trigger events, planning risk response, establishing contingency plans, anticipating dependencies affected by ongoing changes, and recommending ways to mitigate future risks to leadership.
  • Establishes cadences for strategic and functional initiatives and drives regular routines and processes, ensuring the appropriate level of governance to achieve commitments and drive the right outcomes in an agile, product environment. Additionally, establishes and owns routines with product management and portfolio management.
  • Engages with cross-functional technical and business partners to ensure that non-technical components are managed and delivered as needed to support overall delivery of the end-to-end customer/associate journey (i.e., change and process management).
  • Provides operational governance and experience, partnering closely with technology leadership and Shared Services partners (i.e., HR, Finance, Vendor Management, Enterprise Strategic Sourcing, Technology Business Management, Internal Audit, Communications, etc.) to conduct product level operational reviews.
  • Leads cross-functional global workforce and 3rd party solution provider(s) to achieve desired business outcomes.
  • Role provides experience in financial acumen and may support processes for portfolio/product financial management.
  • Supports technology Initiatives and process improvements in an agile, product environment, including strategic and tactical execution of technology objectives.
  • Supports leaders and teams in Lean-Agile practices and mindsets.


Minimum Qualifications
  • Bachelor's degree Business Administration, Computer Science, MIS, or related field or equivalent years of experience in lieu of education requirement, if applicable or equivalent years of experience in lieu of education requirement, if applicable
  • 5 Years Experience in IT or technology focused business area
  • 4 Years Experience leading and influencing technology portfolio/program/product teams (requiring integration of cross-functional technology solutions)
  • 1 Year Experience supporting complex initiatives in a product and/or agile operating model, using JIRA or other agile tools for work transparency and tracking.
  • Experience translating data into quantifiable actions/deliverables
  • Experience supporting complex initiatives using a scaled agile environment
  • Experience using formal business process improvement methodologies
  • Corporate retail experience
  • PMI-Agile Certified Practitioner (PMI-CACP)
  • Disciplined Agile Value Stream Consultant (DAVSC)
  • other portfolio management certification (eg SAFe LPM, ICP-LPM, CSM, RTE, PMP, etc)


Preferred Skills/Education
  • Master's degree Business Administration, Computer Science, MIS, or related field

Benefits
  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan (15% discount of strike price)
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Real Estate & Construction
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ
LOW
* Ladders Estimates

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