Senior Technician, Facility Services, HVAC/Refrigeration

Walmart, Inc.

$72K — $145K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6 years of experience in HVAC/grocery rack refrigeration or an AAS in Air Conditioning and Refrigeration with 6 years of experience.
  • EPA certification (Type I and Type II or Universal) for refrigerant handling is mandatory.
  • HVAC-R/Mechanical Journeyman certification is preferred.
  • 1 year of experience in plumbing, electrical, or related fields, or 2 years of experience at Walmart stores.
  • Valid state-issued driver's license with a clean driving record, including no DUIs/DWIs in the last 5 years.

Responsibilities

  • Oversee installation and commissioning of HVAC/R systems, ensuring thorough compliance and optimal performance.
  • Lead diagnostics and troubleshooting for mechanical, electrical, and refrigerant issues in commercial and industrial settings.
  • Implement preventive maintenance programs to extend equipment life and minimize downtimes.
  • Manage the operation and compliance of various refrigeration units and systems in commercial settings.
  • Train and mentor HVAC/R Technicians, including hands-on training and overseeing less-experienced team members.
  • Conduct inspections and repairs in line with HVAC/R codes and environmental regulations.
  • Collaborate with cross-functional teams to develop effective workflow processes that enhance business operations.

Benefits

  • Participates in an on-call rotation for urgent business needs outside regular hours.
  • Offers hands-on training and mentoring opportunities.
  • Provides a structured approach to career development through feedback and evaluations.
  • Supports compliance with environmental and safety regulations, enhancing work reliability.
Full Job Description
Position Summary...

What you'll do...
Oversees installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.

Leads diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.

Implements and monitors preventive maintenance programs to extend equipment life and reduce downtimes.

Manages rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring optimal performance and compliance. Uses heavy machinery.

Submits required written and electronic information (for example, expense vouchers, weekly summaries, work orders, maintenance logs). Enters detailed notes in work orders, including before and after photos.

Ensures adherence to OSHA standards and EPA refrigerant handling protocols by supervising field practices and documentation.

Conducts inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.

Reclaims ozone-depleting refrigerants and maintains compliance with environmental guidelines.

Leads HVAC/R field teams by coordinating work assignments, mentoring less-experienced Technicians, and managing escalated service issues. May be assigned a Developmental Technician for on-the-job training, including pickup at designated store locations and hands-on instruction for Technician-level associates.

Delivers hands-on training sessions on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.

Evaluates Technician skill sets and provides feedback to senior leadership to support workforce development.

Participates in an on-call rotation to support business critical needs outside of standard business hours. During assigned on-call periods, responds in a timely manner to incidents or requests and supports issue resolution or appropriate escalation as needed.

Manages refrigerant levels, parts inventory, and vendor relationships to ensure the timely availability of materials.

Tracks and orders HVAC/R parts, records purchases and usage, and ensures contract compliance with external service providers.

Coordinates service calls and manages regional/market workloads to meet business priorities and timelines.

Supports the implementation of HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.

Leads special projects by collecting data, evaluating new technologies, and recommending improvements.

Collaborates with cross-functional teams to develop and refine processes that meet evolving business demands.

Maintains company vehicles in accordance with company policies and procedures. Coordinates and transports vehicles for required maintenance, ensuring beforehand that alternate driving support is arranged.

Safely operates motor vehicles and ensures that the vehicle has all required documents. Checks fuel and water levels, brake condition, signals, and lights.

Submits maintenance invoices for payment. Verifies the coverage and validity of vehicle insurance.

Wears company uniform and badge in accordance with company policies and procedures.

Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.

Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: 3 years' experience in HVAC/grocery rack refrigeration.
Option 2: 6 years' experience in HVAC/grocery rack refrigeration and Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, HVAC-R/ Mechanical Journeyman.
1 year's experience in plumbing, electrical, material handling equipment, or related area or 2 years' Walmart store experience.
Valid state-issued driver's license and ability to pass a motor vehicle report.
Commercial driving record with no convictions for DUI, DWI, OUI within the last five (5) years.
Commercial driving record with no more than two (2) moving violations in the last three (3) years.
No preventable accidents while operating a commercial motor vehicle in the last three (3) years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three (3) years.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Completion of a 2-year technical/vocational HVAC/R program or 2-year associate's of applied science A/C and refrigeration., Experience using word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint)., Prior work experience reading blueprints, schematics, and wiring diagrams., Prior work experience using hand tools, power tools, and testing equipment., Prior work experience with Glycol and C02 systems.

Primary Location...

10251 SHOPS LN, JACKSONVILLE, FL 32258-7406, United States of America

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