Job DescriptionYou will report directly to our Head of Product Enablement, and you'll work out of our Pittsburgh, PA location on-site.
In this role, you will enhance customer experience and drive product adoption by managing the delivery of high-quality technical software documentation through cross-functional collaboration, process efficiency, compliance, and continuous improvement.
ResponsibilitiesKEY RESPONSIBILITIES• Planning, organizing, and writing customer documentation for software products and solutions.
• Working closely with product development and technical teams to research and understand technical information about the product so you can write customer documentation for the appropriate persona/audience.
• Developing documentation plans and document outlines; defining audience, determining task list, identifying technical information requirements. Accountable to deliver documents on time and on budget.
• Writing and editing customer documentation in a clear and concise style following existing guidelines for brand, templates, and style guides.
• Monitoring and evaluation accumulation of any backlog items and seeking innovative solutions to address - such as video documentation or use of AI tools
• Modeling Honeywell core values and behaviors.
• Portfolio demonstrating your excellent technical communications skills, especially written communication.
• Experience working with distributed teams.
• Proven skills in decision making, strategic thinking, and planning for and adjusting to change.
QualificationsYOU MUST HAVE- Minimum of 5 years of proven experience in technical writing, preferably in a senior role.
- Strong knowledge of technical writing principles, processes, style guides, and documentation standards.
- Proficiency in using workspace tools such as MadCap Flare.
- Experience working in an agile environment for at least 1 year.
- Ability to effectively communicate complex technical concepts to a non-technical audience.
WE VALUE- Bachelor's degree in Technical Communication, English, or a related field.
- Strong leadership and mentorship skills.
- Experience in industrial automation or related technical domains is preferred
- Experience with scheduling/project management.
- Attention to detail and commitment to delivering high-quality documentation.
- Demonstrated experience with innovation and adapting to change
- Ability to work in a fast-paced and deadline-driven environment.
- Excellent organizational skills.
- Positive approach towards collaboration and teamwork.
BENEFITS OF WORKING FOR HONEYWELLIn addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: June 05, 2026
THE BUSINESS UNITHoneywell PSS (Productivity Solutions and Services) is a leading provider of mobile computers, barcode scanners, printing solutions, and productivity software that serve the warehouse, logistics, transportation, retail, and healthcare markets. PSS enables distribution centers and logistics businesses to evolve their operations with assistive technology, intelligent data, and business process optimization software.
U.S. PERSON REQUIREMENTSDue to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.
