John Hancock is seeking an experienced Senior Technical Program Manager to oversee the Retail Long-Term Care (RLTC) re-rate program. This role will involve detailed, hands on work with all phases of the
re-rate process. Filing, analysis, build, QA, implementation, and ongoing run for the program.
The candidate should have a strong knowledge of re-rate from a non IT and IT perspective.Office location: Boston - USAWork arrangement: Hybrid (3 days in office, 2 days from Home; Remote working option is not available.Position Responsibilities: - Lead the RLTC Re-Rate team in their execution of RLTC Rounds/Waves
- Serve as the SME for technical questions and capabilities
- Work with various stakeholders and anticipate future issues
- Role will be asked to interact with senior leaders and provide SME level knowledge in meetings and presentations.
Required Qualifications:- 5-10 years of LTC Re-Rate Experience
- Experience with EXL LifePRO Administration System
- Experience with Pega Workflow Systems
- Working knowledge of IT infrastructure
- Working knowledge of IT Development practices
- Working knowledge of IT Quality Engineering practices
- Strong Written/Verbal communication skills required
Preferred Qualifications:- Scrum/Agile Practitioner preferred
When you join our team:- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
#LI-JH
The role being advertised is an existing vacancy.
Referenced Salary LocationBoston, Massachusetts
Working ArrangementHybrid
Salary range is expected to be between$107,450.00 USD - $199,550.00 USD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact
[email protected] for the salary range for your location.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
