About the Role
Knotch is at an inflection point. We're running three parallel tracks: our core analytics platform serving enterprise clients, a next generation AI-powered product in active pilots, and a next-generation cloud-native architecture that unifies them. These aren't sequential phases - they're live, simultaneous, and all moving fast.

As a Senior Technical Program Manager, you'll own the execution layer across all three tracks - so engineering leadership can stay focused on architecture and strategy. This isn't a traditional delivery management role. The scope spans day-to-day sprint operations, contractor workstream coordination, platform stability, and a major cloud-native migration program running in parallel.

You'll sit at the center of the engineering org - the connective tissue between architecture decisions and squad-level execution. You'll push back on unrealistic timelines, keep dependencies visible before they become blockers, and own the K1 transition as a formal program. If you want to build structure and watch it directly accelerate a company at a pivotal moment - this is that role. If you've made it this far, please kindly input this code with your application: PROG-MGR-2026.

Responsibilities

• Own release planning and sprint coordination across internal engineering squads and external contractor teams.
• Track cross-team dependencies across a shared engineering pool model - one missed handshake can stall multiple work streams simultaneously.
• Own the current KnotchOne platform delivery program - weekly release cadence, maintenance-mode sequencing, and CS-facing incident coordination.
• Manage and Track product and architectural milestones as a formal program: what gets supported, what gets ported, what gets rebuilt, and in what order.
• Bridge the gap between architecture decisions made at the SVP level and what engineering squads are building day-to-day.
• Push back on estimates with technical fluency - not rubber-stamping timelines that don't hold up.
• Manage contractor coordination channels and workstream intake so external teams stay unblocked without escalating upward.

Qualifications
You have 6-10+ years in technical program or delivery management, with meaningful hands-on experience owning multi-track engineering programs in production B2B SaaS or data/AI product environments.

Must Haves

• Proven ownership of complex, multi-track product/engineering programs spanning internal teams and external contractors simultaneously.
• Technical fluency - you can follow architecture conversations, challenge timeline estimates, and understand trade-offs without writing the code yourself.
• Experience managing platform migrations or maintenance-mode transition programs in live production environments.
• Strong async communicator: crisp executive-level status updates and detailed dependency maps on the same day
• Comfortable landing fast in ambiguity - this role exists to build structure, not inherit it.

Nice to Haves (not mandatory)

• Multi-cloud environment experience (AWS, GCP, Azure), especially live platform migrations.
• Familiarity with agentic AI systems - LLM orchestration, MCP, or data pipeline architecture.
• Background in analytics platforms, data warehouses (Snowflake, BigQuery), or enterprise content intelligence.
• Experience running platform sunset programs or managing engineering teams through a product transition.
• Prior experience at a startup scaling from $10M to $20M+ ARR with a lean team.

How to be Successful

• Execution ownership: You don't just track work - you ensure it gets done, correctly and on time.
• Systems thinking: You understand how multiple workstreams interact and proactively manage dependencies.
• Technical judgment: You can challenge timelines and decisions with informed reasoning.
• Clarity in ambiguity: You bring structure, visibility, and direction to fast-moving, undefined environments.
• Strong communication: You keep stakeholders aligned through clear, concise, and timely updates.
• Bias for action: You identify blockers early and resolve them before they escalate.
• Operational rigor: You build processes that scale with the organization.

Why Join Knotch

This is a rare opportunity to operate at the core of a company undergoing a major technical and product transformation. You'll own programs that span three live tracks - our core platform, next-generation AI systems, and a full cloud-native evolution. The scope and complexity exceed what most Senior TPMs encounter, and the impact is immediate and measurable.

You'll work with a modern stack - including GraphQL, GCP, Snowflake, and AI-native systems - alongside a team already operating at a high level of technical ambition. Your work will directly protect and grow a $17M+ enterprise business while accelerating the architecture that defines Knotch's future.

The expected salary range for this opportunity is $130,000 -197,000 USD / $120,000-198,000 CAD depending on experience.

Our Benefits and Perks

Knotch is a fully remote company. Candidates may work from anywhere in the U.S. or Canada , EST timezone preferred. Some of our other great benefits include:

• Comprehensive medical, dental, and vision insurance eligibility
• 401(k) plan
• Unlimited PTO
• 10+ company-paid holidays
• A daily company-wide break, and more!