Fiserv

Senior Technical Program Manager

Fiserv$150K — $240K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years leading technical programs or management consulting engagements
  • 5+ years delivering complex infrastructure transformation or data center consolidation
  • 5+ years leading cross-functional matrixed teams
  • 5+ years applying formal program/project management methodologies
  • 3+ years managing enterprise program budgets and financials
  • Experience with high-impact stakeholder management
  • Strong expertise in risk management and governance

Responsibilities

  • Lead planning and execution of complex technical programs with executive visibility
  • Define program scope, success criteria, and governance while managing change
  • Maintain alignment and transparent communication among stakeholders
  • Ensure adherence to governance models and delivery standards
  • Resolve delivery challenges and escalate issues as needed
  • Provide leadership to project managers and ensure accountability for outcomes
  • Manage program financials including budget tracking and approvals

Benefits

  • Emphasis on in-person collaboration for career growth
  • On-call rotation requiring flexibility for non-standard hours
  • Opportunity for overtime, including weekends and holidays
  • 15% travel to other office locations expected
  • Legal authorization to work in the U.S. required without sponsorship
Full Job Description
Job Title
Senior Technical Program Manager

About Your Role

As a Senior Technical Program Manager within Issuer Solutions, you will lead large-scale technology programs that are critical to business success. You'll drive cross-functional execution, manage complex stakeholder relationships, and ensure delivery of strategic initiatives on time, within budget, and with high quality.

What You'll Do
  • Lead end-to-end planning and execution of complex, cross-functional technical programs with significant executive visibility
  • Define program scope, success criteria, governance, and integrated timelines while proactively managing risks, issues, dependencies, and change
  • Keep internal and external stakeholders aligned and informed through transparent communication, clear reporting, and effective decision-making forums
  • Ensure program execution follows established FTS governance models, methodologies, and delivery standards
  • Identify delivery challenges, evaluate alternatives, and drive issue resolution and escalation activities to maintain program objectives
  • Provide matrix leadership to program and project managers while holding teams accountable for delivery, quality, and business outcomes
  • Manage program financials, including business cases, forecasts, spend approvals, actuals, and budget tracking
  • Oversee client communications, end-to-end testing, cutover readiness, implementation activities, and formal signoff prior to production go-live


Experience You'll Need to Have
  • 8+ years of experience leading technical programs, large-scale technology initiatives, or management consulting engagements
  • 5+ years of experience delivering large, complex infrastructure transformation, technology modernization, or data center consolidation programs
  • 5+ years of experience leading cross-functional, matrixed teams spanning multiple business units and stakeholder groups
  • 5+ years of experience applying formal program and project management methodologies throughout the full delivery lifecycle
  • 3+ years of experience managing program budgets, forecasts, financial controls, and investment planning for enterprise initiatives
  • Demonstrated experience managing executive stakeholders and delivering programs with significant organizational impact
  • Strong risk management, dependency management, and governance expertise within complex technology environments
  • Bachelor's degree in Business, Information Technology, Engineering, or a related field, or an equivalent combination of education, work, and/or military experience


Experience That Would Be Great to Have
  • Experience delivering enterprise-wide programs with executive sponsorship and high organizational visibility
  • Experience working within a PMO or formal governance-driven delivery organization
  • Experience leading operational transition, migration, cutover, or production readiness efforts
  • Experience managing client-facing communications and formal acceptance or signoff processes
  • Experience delivering programs with regulatory, security, compliance, or quality-related requirements
  • PMP, PgMP, Agile, SAFe, or comparable program management certification


How you'll work:
  • Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday
  • This role requires being on-call during non-standard and/or overnight hours on a rotational basis
  • This role requires flexibility to work overtime that includes weekends and holidays
  • This role requires use of a computer and audio equipment


Travel:
  • Approximately 15% travel off-site or to other office locations is expected


Sponsorship:
  • In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future


Salary Range
$150,000.00 - $240,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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