Job DescriptionWhat is the opportunity?The Identity and Access Management (IAM) Onboarding Team is looking for a
Senior Technical Manager, IAM Onboarding to assume a leadership position and work towards onboarding applications to RBC's Customer Identity Access Management (CIAM) service (Okta) in accordance with the IAM onboarding strategy and IAM goals.
This role will require you to work with a wide range of technology and business stakeholders to implement IAM solutions. You will identify business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals and meet sponsor/stakeholder needs.
We are looking for an ambitious, adaptable, and proactive individual with knowledge in the IAM and cloud computing space, who challenges the status quo, is constantly thinking about flexibility, robustness, and simplicity in everything we do.
What will you do?- Meet with application development teams to understand their authentication requirements and SSO integration needs
- Review application architecture and deployment environments to assess CIAM (Okta) compatibility
- Work with business partners and application teams to ensure successful end-to-end onboarding for the CIAM services.
- Document application onboarding requirements and map them to RBC's approved authentication architectural patterns
- Guide application teams through SSO configuration and deployment processes
- Validate that authentication protocols (SAML, OAuth) are correctly implemented within applications
- Analyze security risks related to authentication implementation and report findings to stakeholders
- Ensure all onboarding solutions leverage Okta (CIS), Auth0 (CIC), or Azure AD appropriately
- Provide consultative recommendations on authentication design patterns based on application requirements
- Document architectural decisions and authentication flows for audit and compliance purposes
- Participate in all aspects of onboarding as requested by the onboarding team: This may include:
- Review, analyze, and define onboarding requirements as well as contribute to the technical development specifications.
- Mapping requirements to approved architectural patterns and designs.
- Ensuring all the supporting evidence, sign-offs are documented and stored for Audit purposes.
- Identify and implement solutions to improve the efficiency of the onboarding process.
What do you need to succeed?Must-have:- 5+ years of experience in a similar role, with strong technical knowledge of standard SSO deployment practices and patterns
- Application development background is essential - must understand how applications integrate with identity platforms
- Proven experience deploying and configuring SSO (Single Sign-On) for application environments
- Strong understanding of authentication protocols (SAML, OAUTH) and experience working with SaaS products like CIS (Okta) and CIC(Auth0) and Azure AD
- Knowledge of architectural patterns relevant to enterprise CIAM service
- Ability to bridge application development teams and enterprise IAM requirements
- Understanding of application lifecycle and deployment processes relevant to CIAM integration
- Proficient technical experience with Microsoft Office Suite (Excel, Visio, etc.) and Atlassian products (JIRA, Confluence).
- Excellent written and oral communication skills and experience presenting to a wide variety of audience sizes.
Nice-to-have - Data analysis and reporting skills.
- Experience with one or more of IAM capabilities & tools (SailPoint, CyberArk/PAM, GDS etc).
- Professional certification(s) related to information security or information risk management such as CRISC, CISA, CISM, CISSP
What's in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
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Job SkillsAdditional Job DetailsAddress:16 YORK ST:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:TECHNOLOGY AND OPERATIONS
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-04-24
Application Deadline:2026-05-13
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
