Senior Technical Lead

Canada Life

$102K — $152K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in IT focusing on enterprise messaging and collaboration technologies.
  • 5+ years of experience leading technical teams.
  • In-depth knowledge of Microsoft 365, including Exchange Online, Teams, and SharePoint Online.
  • Strong grasp of identity and access management, particularly Entra ID / Azure AD.
  • Experience in managing vendors and contracts.
  • Excellent communication and stakeholder management abilities.
  • Proficient in automation and scripting, especially PowerShell.

Responsibilities

  • Lead a high-performing team managing Microsoft 365 collaboration platforms.
  • Define and execute the collaboration and messaging strategy for the enterprise.
  • Oversee daily operations including incident, problem, and change management.
  • Ensure platform stability, performance, and security with strong governance.
  • Manage vendor relationships, including Microsoft and external service providers.
  • Drive lifecycle management and modernization of collaboration capabilities.
  • Collaborate with security and infrastructure teams for integrated service delivery.

Benefits

  • Flexible working environment with hybrid options.
  • Opportunities for professional development and upskilling.
  • Access to a total rewards program including additional compensation components.
  • Support for audit, compliance, and governance requirements in collaboration platforms.
Full Job Description
Permanent Full Time

We are looking for a Senior Technical Leader - Collaboration and Messaging to lead the delivery and operation of enterprise collaboration platforms including Microsoft Exchange, Teams, SharePoint, and other related Microsoft Technologies. This role combines strong technical expertise, people leadership, and vendor management to enable a modern, secure, and highly reliable digital workplace.

What you will do
  • Lead and develop a high-performing team responsible for Microsoft 365 collaboration platforms (Exchange, Teams, SharePoint)
  • Define and execute strategy for collaboration and messaging services aligned to enterprise goals
  • Oversee daily operations including incident, problem, and change management
  • Ensure platform stability, performance, and security through strong operational governance
  • Manage vendor relationships including Microsoft and external service providers
  • Drive lifecycle management, modernization initiatives, and adoption of new capabilities
  • Partner with security, infrastructure, and networking teams to ensure integrated service delivery
  • Support audit, compliance, and governance requirements for collaboration platforms


What you will bring
  • 10+ years of IT experience with a focus on enterprise messaging and collaboration technologies
  • 5+ years of people leadership experience managing technical teams
  • Deep expertise in Microsoft 365 including Exchange Online, Microsoft Teams, and SharePoint Online
  • Strong understanding of identity and access management (Entra ID / Azure AD) and security controls
  • Experience managing vendors, contracts, and service performance
  • Strong communication and stakeholder management skills
  • Ability to drive strategy while maintaining strong operational execution
  • Experience with automation, scripting (PowerShell), and service optimisation


The base salary for this position is between $102,000 - $152,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

#LI-Hybrid

Requisition ID: 6433

Category: Digital Technology

Location:

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