About the RoleWe're looking for an experienced Senior Technical Implementation Partner - Inpatient Capacity to join our Delivery team. In this role, you will leverage your expertise in end-to-end delivery of technical features and functions to ensure successful and timely enterprise-scale software deployments. You'll work cross-functionally with key leaders and users in the hospital including the executive sponsors, care coordinators, nurses, physicians, and IT Teams to shape solutions that deliver measurable value.
This is a high-impact role that will influence our Inpatient Capacity solution, strengthen customer outcomes, and shape our company's growth trajectory.
Key Responsibilities- Define and manage the timeline for enterprise-wide, multi-module deployments, with an initial focus on the Qventus Inpatient Capacity solution.
- Work with Data Integration Specialists, Clinical Operation Consultants, and Product Specialists throughout each deployment to identify and implement solutions that deliver client value.
- Collaborate with external client teams to understand evolving requirements/needs and communicate potential approaches to address them.
- Leverage deep functional Inpatient expertise to create and sustain buy-in from core users, executives, and care coordinators around workflows and tool adoption
- Provide technical project leadership to manage the full deployment lifecycle from internal project kickoff to go-live by prioritizing tasks, identifying dependencies, and ensuring deliverables are met.
- Build and manage relationships at multiple levels of client organizations, from frontline staff to C-suite stakeholders.
- Identify and mitigate risks and advise Delivery team leaders on project opportunities and risks, driving any issues to resolution.
- Identify process improvement opportunities and create structured approaches to close gaps.
- Serve as the owner and accountable team member for assigned accounts/customers with limited oversight.
- Effectively lead complex engagements with matrixed teams (technical and operational).
- Articulate Qventus' value proposition and create value for customers by establishing clearly defined business outcomes.
- Leverages deep functional expertise in order to sustain buy-in from core users and executives around workflows and tool adoption.
- Creates a customer base who is excited about Qventus and serves as a reference for prospective customers.
- A passion for fixing our healthcare system.
What We're Looking For- 5+ years of experience in project/program management experience with a comprehensive understanding of the business requirements and technical capabilities needed for an enterprise-wide SaaS implementation.
- 5+ years professional experience working at a top healthcare consulting firm, digital health company, or health system.
- 5+ years working cross-functionally with multiple teams, both internally & externally, to manage end-to-end project lifecycles and to drive project milestones to completion.
- Previous experience working with Epic integrations and build. Specifically certification in IP Orders, IP ClinDoc, Ambulatory or related modules/applications.
- Proven track record in applying strong quantitative and analytical skills in prior hospital systems (eg. EHR implementations) and project management with complex implementations in the provider-side health setting.
- Deep domain knowledge in Inpatient metrics, processes, challenges, and solutions; ability to engage in strategic/operational discussions with hospital leaders and surgeons
- Strong communicator with the ability to influence and collaborate across all levels.
- Hands-on experience and proficiency with tools such as data validation dashboards, interpreting JAVA/SQL code, complex Excel functions, etc.
- A systems thinker who balances big-picture vision with attention to detail.
- Passion for real-world impact and solving meaningful problems.
- Ability to travel up to 25%-30%
Bonus Points For- Experience with writing SQL queries (highly desired).
- Experience with HL7/FHIR integrations.
- Experience working with clinical and/or process consultants.
- PMP Certification.
Compensation for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience. Salary is just one part of the total rewards package at Qventus. We also offer a range of benefits and perks, including Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, a generous employee referral bonus, and employee stock option awards.
Salary Range
$140,000-$160,000 USD
