JOB SUMMARYAs a Senior Tech Lead (Service Cloud), you will be instrumental in a new division within a leading technology provider, focused on delivering outcomes across the Salesforce platform. You will provide support, leadership, and direction to both clients and the team, ensuring projects are executed successfully and engagements are delivered as promised. This role requires a strong background in Salesforce development, including Apex, Lightning Web Components, and integrations.
Key Responsibilities• Perform development, testing, implementation, and documentation within the Salesforce.com platform.
• Develop and maintain Lightning Web Components, Visualforce, Apex, and integrations with third-party solutions.
• Act as the first point of escalation for daily service issues alongside the PM and serve as a primary point of contact for stakeholders.
• Prepare and review test scripts and unit testing of changes.
• Provide training, support, and leadership to the larger project team.
• Develop Apex classes and Visualforce pages in compliance with Salesforce.com recommended standards.
• Develop Apex test classes with a minimum of 90% coverage to validate all functionalities and bulk operations.
Required Qualifications• 10+ years of experience in a Salesforce consulting role, including completion of at least 5 projects in a development role.
• 4+ years of experience developing custom business logic in APEX, writing test classes, creating Lightning Web Components, Visualforce Pages, and Triggers.
• 3+ years of experience in SFDC developing custom business logic in Apex, creating Lightning Web Components, Visualforce Pages, and Triggers
• Must be local
Preferred Qualifications• Prior experience with a software development methodology, Agile preferred.
• Knowledge of Reports & Dashboards, SOQL & SOSL.
• Knowledge of Lightning Application on Aura Framework.
• Knowledge with providing security controllers to users by using Profiles, Roles, Permission sets, and OWD Settings.
• Experience with data migration using Data Loader.
Certifications• Salesforce Platform Developer I Certification
• Sales or Service Cloud Certification
