Work Location:Toronto, Ontario, Canada
Hours:37.5
Line of Business:TD Securities
Pay Details:$81,600 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:Global Operations & Business Services Overview:With over 800 professionals located in offices around the world, Global Operations & Business Services provide critical infrastructure services to support and control the trading, investment, corporate and Retail banking functions of TD Securities. We operate as "One Team" leveraging our global footprint to support our clients with Trades and Payment products. Our goal is to deliver world class service and as such, we are constantly challenging our infrastructure and driving change and innovation to meet the needs of our business.
Payments & Correspondent Banking Services Overview:Global Payments & Deposit Operations (GPDO) is a rapidly evolving and dynamic place to work for highly motivated professionals looking to make an impact. We are looking for individuals who will help us shape the Future of Payments and continue to build TD's presence and influence within the industry. Our team handles over $250 Billion worth of payments daily and process approximately 9 million transactions annually. The Operations team is in North America, Singapore and India, and is a fast-paced multifaceted team operating 24 hours a day, 7 days a week providing exceptional service to the Bank's Internal Partners, Corporate clients, as well as other Global Financial Institutions
Role Overview:We are seeking highly organized and proactive process & controls analysts, with specialized expertise in SWIFT wire payments, operational risk, and regulatory compliance to support the delivery and oversight of secure, compliant, and efficient payment operations within Global Payments and Deposit Operations (GPDO). This role requires strong analytical capabilities, project management acumen, cross-functional collaboration, and in-depth knowledge of payment infrastructures and regulatory expectations.
Key Responsibilities:Process Control oversight and Continuous improvement- Create and ensure central repository of current SOPs, workflows, and job aids is up to date.
- Support control testing coordination, validation, and tracking of effectiveness.
- Facilitate periodic SOP and procedure reviews with SMEs.
Audit & Issue Management- Act as liaison for internal/external audit RFIs and evidence collection.
- Support control testing, internal audit preparation, and remediation planning for payment-related findings.
- Maintain trackers for audit requests, issues, and remediation plans.
- Support closure of findings and post-audit lessons learned.
- Recommend improvements based on audit themes and process reviews.
Operational Risk & Control Design- Identify, assess, and document operational risks in wire payment workflows.
- Coordinate execution of Risk and Control Self-Assessments (RCSA).
- Track issues, exceptions, and risk mitigation plans across operations.
- Assist in identifying trends and thematic control weaknesses.
- Contribute to the design and enhancement of controls to mitigate processing failures.
Governance Reporting & Metrics- Develop dashboards and scorecards for audit, risk, and control status.
- Support preparation of executive reports and governance committee material.
- Contribute to establishing KPIs and KRIs across operational areas.
Compliance & Regulatory Alignment- Facilitate collaborating with compliance teams to ensure payment operations align with global regulations, and local jurisdictional laws.
- Assist in implementing screening, monitoring, and reporting tools to meet regulatory expectations.
Change & Project Support- Partner with project managers, developers, and QA to support delivery of system upgrades, compliance enhancements, and operational improvements involving SWIFT infrastructure.
- Support the implementation of ISO 20022 migration and payment modernization initiatives.
- Act as liaison between business users, compliance officers, technology partners, and risk managers to ensure transparency, alignment, and clear communication.
- Prepare business cases, impact assessments, and risk narratives for change management governance.
Qualifications:- A payments expert, with thorough understanding of International Wire Payments and Domestic payment rails within Canada.
- 5-7 years of experience in Operational Risk Management, Regulatory Compliance, Audit, or Process Governance (preferably in financial services or payment operations).
- Strong analytical and organizational skills with attention to detail.
- Experience with audit coordination, control tracking, or RCSA execution.
- Proficiency in Microsoft Excel, PowerPoint, and SharePoint; knowledge of reporting tools (Power BI, Tableau) and MS project is a plus.
- Excellent communication skills and ability to work cross-functionally with senior stakeholders.
- Understanding of operational risk, controls, and governance principles.
Preferred Certifications:- SWIFT training or certification
- Six Sigma, Lean, or other process improvement credentials
- CAMS, CRCM, or other relevant compliance/risk certifications
Language Requirement (Quebec only):Sans Objet
