Job DescriptionAbout the Role:We are looking for a Senior Talent Partner (Workforce Planning). This leader will build the processes, systems, and models required to provide data-driven, forward-looking insights into our global talent needs. Operating in a dynamic integration environment, they will ensure workforce planning is agile and responsive-enabling us to meet immediate business goals while also building for the future. They will translate long-range strategic business plans into actionable workforce strategies, ensuring we have the right people with the right skills in the right locations to achieve our objectives. This is a hands-on, strategic role that serves as the central hub for all workforce-related forecasting, planning, and analytics-empowering the organization to act decisively and adapt quickly as business needs evolve.
This role will be located in Cincinnati, OH or Atlanta, GA.What you will be doing- Build basic workforce planning function
- Develop recommendations for agile approach to workforce planning at Global Payments starting simple and maturing
- Influence and gain buy-in for workforce planning with leaders across the enterprise
- Co-lead workforce planning technology implantation
- Partner with peers and across the HR function for integrated workforce plan (skills, succession, location strategy, talent acquisition, etc.)
Forecasting, Modeling & Action Planning- As we mature, develop forecasting models based on business growth targets, financial plans, and productivity assumptions
- Create supply models that account for internal talent movement (promotions, transfers, attrition) and external labor market trends.
- Conduct gap analyses to identify future surpluses or deficits in critical roles and skill sets
- Build and run scenario models to assess the workforce impact of strategic initiatives such as M&A, new market entry, or major technology shifts
- Lead the annual / quarterly strategic workforce planning cycle in close partnership with Finance and business leaders
- Translate model outputs into concrete workforce plans, outlining specific strategies for talent acquisition, internal mobility, leadership development, and reskilling to address identified gaps
Business Partnership & Advisory:- Serve as the primary "connector" between HR, Finance, and the business on all WFP matters
- Act as a strategic advisor to business leaders, using data to challenge assumptions and co-create effective talent strategies
- Educate and upskill HR and business partners on the principles and practices of workforce planning
What you bring:- 10+ years of dedicated experience in a workforce planning, HR analytics, or people analytics role within a complex, global organization
- Deep, hands-on expertise in WFP methodologies, including demand/supply forecasting, scenario modeling, and gap analysis
- Advanced proficiency in statistical analysis and data modeling tools (e.g., advanced Excel, Python, R, or similar)
- Expertise in Workday HCM and its workforce planning modules, including a proven track record of designing and implementing the system for WFP
- Strong financial acumen and experience partnering closely with Finance on headcount planning and budget alignment
- Demonstrated ability to translate complex data into a compelling strategic narrative for an executive audience
- Growth mind-set, team player, who is ready to work closely with peers to build a brand new, fully integrated new function
- Ability to pivot and work in an agile way in a dynamic environment
What we offer you:A career at Global Payments is more than just a job. It's the chance to shape the future of Fintech. At Global Payments, we offer you:
- A voice in the future of Fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary, bonus and benefits
#LI-BJ1
