IAT Level 2 certification (IA and Windows OS) required.
5 years of specialized IT experience in system and user administration.
Proficient in basic IT functions including user account setup and password management.
Strong independent work ethic with minimal supervision.
Effective communicator, both written and verbal.
Experience in documentation creation and administrative tasks.
Active Secret clearance with eligibility for Top Secret.
Responsibilities
Provide system and user administration support across various platforms.
Manage file transfers, backups, and perform IT hardware functions.
Assist users with IT inquiries and troubleshooting.
Create and update documentation as required.
Conduct administrative tasks including managing paperwork and print-outs.
Perform pre-support validation for NMCI issues.
Maintain file permissions and assist with basic account management.
Benefits
Possibility for professional certification and skills development.
Opportunities to work on diverse IT tasks across a range of equipment.
Supportive team environment that encourages independent problem-solving.
Full Job Description
Description
Provide system administration, user administration, user assistance, file transfers, backups, laptop control, printouts, Sudo, NMCI pre-support (to validate issue is actually NMCI) and documentation creation/updates.
Communicate effectively with others; work independently under limited supervision. Perform administrative tasks such as managing print-outs, filing paperwork, creation and editing of business documentation.
Perform basic IT functions such as basic user account creation, password resets, file permissions changes, user assistance, file transfers, monitoring backups, handling IT hardware.
Requirements
Per Department of Defense (DoD) Directive 8140.01, this position shall require Information Assurance Technicians (IAT) Level 2 certification (both an Information Assurance (IA) certification and a Windows Operating System (OS) certification).
Five (5) years of specialized experience in the operation and maintenance of the equipment that comprises the A Department.
The specialized experience includes system administration, user administration, user assistance, file transfers, backups, laptop control, printouts, Sudo, NMCI pre-support (to validate issue is actually NMCI) and documentation creation/updates.
This individual should demonstrate the ability to communicate effectively with others.
Ability to work independently under limited supervision.
Demonstrated ability to perform administrative tasks such as managing print-outs, filing paperwork, creation and editing of business documentation.
Demonstrated experience performing basic IT functions such as basic user account creation, password resets, file permissions changes, user assistance, file transfers, monitoring backups, handling IT hardware.
Ability to communicate effectively both written and verbally.
Active Secret with eligibility for Top Secret required.
