Work Shifts

9:00 A.M - 5:00 P.M

Duties & Responsibilities

Purpose of Position:

Under general supervision, develops implements, analyzes, maintains, monitors and modifies existing and proposed systems, subsystems and parallel systems to effectuate optimization of corporate operations. Reviews systems and prepares recommendations to facilitate managerial decision making in accordance with corporate objectives.

Examples of Typical Tasks:
1. Conducts studies, surveys and analyses on existing operational systems and makes recommendations on the need for modifications to obtain increased efficiency and improved quality with cost reduction.
2. Discusses recommended plans, designs, proposals and systems. Obtains approval and implements said systems and procedures as a results of project activities.
3. Prepares, develops and designs procedures and plans for implementation of new and parallel systems and subsystems.
4. Obtains information pertinent to new operational systems and projects. Prepares reports and recommendations regarding findings.
5. Monitors systems and develops standards of performance, quality of controls and progress of assigned projects.
6. Maintains, modifies and improves the acquired systems design, and on an ongoing basis, develops new systems in accordance with Corporate objectives.
7. Analyzes and develops alternative means of deriving input data and recommends the most feasible and economical method.
8. Develops flow charts or diagrams in outline and detail for auditing or analyses.
9. Coordinates and directs the work flow and progress of subordinate personnel in relation to project activities.

Minimum Qualifications
1. A Baccalaureate Degree in a relevant field from an accredited college or university; and,
2. Two years of experience in business, government, hospital, educational or a non-profit organization in analysis, development and implementation of systems and subsystems. Familiarity with EDP applications and data processing programs; or,
3. A Masters Degree in Management, Business Administration or approved related fields from an accredited college or university may be equated to a maximum of one year of related experience; or,
4. A satisfactory combination of education, training, and experience.

Department Preferences

Knowledge, Skills, Abilities and other Requirements:

• Strong verbal and written communication skills with the ability to convey information clearly, accurately, and professionally.
• Working knowledge of Human Resources Information Systems (HRIS), workforce administration processes, and data management principles.
• Understanding of employee and contingent workforce lifecycle processes, including onboarding, transfers, renewals, and offboarding.
• Knowledge of data validation, quality assurance, reporting, and troubleshooting methodologies.
• Ability to analyze complex information, identify issues, and recommend effective solutions.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• Critical Thinking
• Analytical and Problem-Solving Skills
• Customer Service Orientation
• Attention to Detail
• Data Integrity and Quality Assurance
• PeopleSoft Human Capital Management (HCM)/Oracle
• PeopleSoft Query Manager and Query Building Tools
• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Quality Assurance and System Testing Tools
• Cisco Finesse
• ServiceNow
• Enterprise Learning Management Systems (LMS)
• Remote support applications (e.g., Bomgar, Webex)

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.