SENIOR SYSTEMS ADMINISTRATOR

City of Surprise, AZ

• $99K — $148K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Information Technology, GIS or Computer Science.
  • 5 years of relevant IT experience in the assigned area, or equivalent education and experience.
  • Advanced knowledge of complex systems and applications.
  • Experience with project management duties.
  • Valid Arizona driver license required at hire.

Responsibilities

  • Assign and review daily work for critical resources.
  • Configure and maintain operating systems and storage devices.
  • Administer service level agreements and manage vendor contracts.
  • Develop new applications for business needs.
  • Monitor and tune systems for optimal performance.

Benefits

  • Comprehensive health coverage and retirement plans.
  • Generous paid time off and twelve holidays.
  • Support for a healthy work/life balance.
  • Inclusive employee benefits for a diverse workforce.
  • Opportunity for professional development.
Full Job Description
Salary : $99,017.36 - $148,526.04 Annually
Location : Surprise, AZ
Job Type: Full-Time Regular
Job Number: 27-00079
Department: INFORMATION TECHNOLOGY
Opening Date: 09/23/2026
Closing Date: 10/7/2026 11:59 PM Arizona

SUMMARY
Incumbents may be responsible for assigning and reviewing daily work of mission critical resources. Incumbents have extensive knowledge of complex systems and/or applications and their interactions. Duties may include: configuring and maintaining operating system workstations, servers, data storage devices in support of business processing requirements. Incumbents administer service level agreements, develop new applications, and manage vendor contracts; monitors and tunes systems to maintain optimum performance levels. Incumbents perform project management duties.

EDUCATION and/or EXPERIENCE
Bachelor's Degree in Information Technology, GIS or Computer Science and five years of related information technology experience in assigned area; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Additional education cannot be substituted for experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS
Must have at the time of hire and be able to maintain a valid Arizona driver license.
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.

Successful candidates will receive a post-offer, pre-employment background screening to include:
  • Fingerprinting
  • Drug Screen
  • Criminal Background screening
  • E-Verify
  • Education and Experience Verification
  • 39 Month Motor Vehicle Department Records Check

To view the full job description, including work environment and physical demands, clickHERE

The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information, please
01

I understand all criminal convictions (felonies and/or misdemeanors including DUIs) that occurred as an adult (age 18 or older) must be disclosed when answering Question 7 and disclosed in full detail in Question 8 in the Agency-Wide Questions section of this application. I also understand my failure to disclose a conviction as outlined in Question 8 may be grounds for elimination of further consideration and/or a job offer to be rescinded.
  • I acknowledge the above statement.

02

Are you legally authorized to work in the United States?
  • Yes
  • No

03

Are you currently employed by the City of Surprise?
  • Yes
  • No

04

Select the option that applies to your highest level of education completed:
  • Master's Degree, or higher in Information Technology, GIS or computer science
  • Bachelor's Degree in Information Technology, GIS or Computer Science
  • Associate's Degree in Information Technology, GIS or Computer Science
  • High School diploma or G.E.D. awarded
  • None of the above

05

How many years of related information technology experience do you possess?
  • 9 years or more
  • 7 years to less than 9 years
  • 5 years to less than 7 years
  • Less than 5 years
  • None of the above

06

Will you have and be able to maintain a valid Arizona Driver License at the time of hire?
  • Yes
  • No

07

I understand that this position requires a valid Driver's License with no major driving citations in the last 39 months.
  • I acknowledge the statement above

08

Describe your work experience and number of years as a Senior Systems Administrator.
09

Describe your work experience and number of years configuring and managing SAN storage.
10

Describe your work experience and number of years configuring and administering Linux environments. Which versions?
11

Describe your work experience and number of years administering Exchange on-premises and Exchange Online environment.
12

Describe your work experience and number of years managing users' mailboxes, managing Shared Mailboxes permissions, creating Distribution Lists.
13

Describe your work experience and number of years working with EMS in Exchange on-premises or Exchange Online environment using PowerShell.
14

Describe your work experience and number of years installing, configuring, and managing Microsoft servers 2016, 2019, and 2022.
15

Describe your work experience and number of years administering Microsoft Active Directory. How many user objects? How many computer objects?
16

Describe your work experience and number of years creating and managing users in Active Directory. Have you used any scripting to automate tasks related to Active Directory objects?
17

Describe your work experience and number of years managing Print servers.
18

Describe your work experience and number of years working with VMware vCenter/vSphere 7.0 and higher.
19

Describe your work experience and number of years provisioning new VMware virtual servers.
20

Describe your work experience and number of years installing Microsoft Updates on servers and performing post-installation tests.
21

Describe your work experience and number of years installing software remotely via scripts or GPO.
22

Describe your work experience and number of years configuring and managing, and troubleshooting server backups. What backup software/hardware have you worked with?
23

Describe your work experience and number of years working with scripts for automation. Provide examples of tasks you automated.
24

Describe your work experience and number of years working with NTFS and Share permissions.
25

Describe your work experience and number of years working with DNS and DHCP.
26

Describe your work experience and number of years administering and troubleshooting server hardware.
27

Describe your work experience and number of years working with Linux? Which versions?
28

Describe your work experience and number of years managing Group Policy Objects.
29

Describe your work experience and number of years managing Azure AD Connect between on-premises and Microsoft Entra ID.
30

Do you have any current IT related certifications (such as MCSE, VCAP, RHCE)? Please list. If you do not have any current certifications, enter "None".
Required Question

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