EQT Corporation

Senior Support Analyst

EQT Corporation$80K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, IT, telecommunications, engineering, math, or a related field, or equivalent experience.
  • 3+ years of experience in system application and analysis.
  • Familiarity with documentation, presentation, and project management tools.

Responsibilities

  • Prepare, maintain and monitor procedures for logging and reporting desktop operations.
  • Assist network and server teams to maintain stable corporate network infrastructure.
  • Act as a liaison between third-party support and PC equipment vendors.
  • Develop long-term strategies for desktop hardware needs planning.
  • Provide guidance and support to junior analysts.
  • Conduct research on desktop products to support procurement efforts.
  • Diagnose and resolve complex mobile technology issues for end-users.
  • Install, repair, and maintain PC hardware for optimal performance.

Benefits

  • Hybrid work environment based out of Houston, Texas.
  • Opportunity for growth within the IT department.
  • Diverse team collaboration with functional, technical, and external partners.
  • Chance to influence the long-term IT strategy.
Full Job Description
We are seeking a Senior Support Analyst to join our Information Technology team. This role will analyze specific business areas, make recommendations and will participate in the definition, development, and implementation of business and technology projects to meet current and long-range goals. The individual will establish a relationships with the functional, technical, and external partners that will drive value across the organization through efficient, innovative and proactive service delivery.

The Senior Support Analyst responsibilities include but are not limited to:
  • Assists in preparing, maintaining and following procedures for logging, reporting and statistically monitoring desktop operations.
  • Assists the network and server groups to maintain a stable network and infrastructure environment of the corporate network including diagnosing, resolving and documenting hardware and software network.
  • Serves as a liaison with third-party support and PC equipment vendors.
  • Assists in developing long-term strategies and capacity planning for meeting future desktop hardware needs.
  • Regularly provides assistance to less experienced Analysts.
  • Conducts research on desktop products in support of PC procurement and development efforts.
  • Completes assignments with limited supervision.
  • Completes assignments under general supervision.
  • Timely and accurately troubleshoots complex issues and provides end-user assistance.
  • Performs onsite analysis, diagnosis and resolution of complex mobile technology problems for end-users and recommends and implements corrective solutions including offsite repair for remote users.
  • Supports end-users on various types of software programs to ensure they work efficiently and effectively in fulfilling business objectives.
  • Installs, diagnoses, repairs, maintains and upgrades all PC hardware and equipment to ensure optimal workstation performance.
  • Provides Service Desk Call Center and deskside support.
  • Assesses the need for and implements performance upgrades to PC boxes including the installation hardware and software components.
  • Accurately documents instances of equipment or component failure, repair, installation and removal.


Required Experience and Skills:
  • Bachelor's degree in computer science, information technology, telecommunications, engineering, math, science, or a closely related field. An equivalent combination of education and experience is acceptable.
  • 3+ years of experience with system application and analysis. Experience in some of the following: documentation; presentation tools; and project management tools.


Work Location:

This role will work in a hybrid capacity out of our office in Houston, Texas.

Selected incumbent will be placed into the position that best suits their abilities and experience level.

About EQT Corporation

EQT Corporation is an integrated energy company with emphasis on Appalachian area natural gas production, gathering, and transmission. EQT is the general partner and significant equity owner of EQT Midstream Partners, LP. Our primary operating areas are located in Pennsylvania, West Virginia, Kentucky, Virginia, and Ohio. During 2014, our operations expanded into Texas. With more than 125 years of experience, EQT continues to be a leader in the use of advanced horizontal drilling technology – designed to minimize the potential impact of drilling-related activities and reduce the overall environmental footprint. Through safe and responsible operations, the Company is committed to meeting the country’s growing demand for clean-burning energy, while continuing to provide a rewarding workplace and enrich the communities where its employees live and work. Company shares are traded on the New York Stock Exchange as EQT. Company shares are traded on the New York Stock Exchange as EQT.

EQT Corporation Careers

Join the dynamic team at EQT Corporation, a leader in natural gas production, where innovation meets expertise in the energy sector. At EQT, we are committed to providing unparalleled opportunities for professional growth and development in an environment that values diversity and inclusivity.

Work You’ll Do

At EQT Corporation, you will be part of a culture that thrives on excellence and innovation. Our team is dedicated to harnessing the power of cutting-edge technology to lead the industry in sustainable energy solutions. With a focus on continuous improvement and leadership development, EQT offers a platform where professionals can propel their careers forward while making a significant impact on our global energy future.

Explore Job Opportunities and Internships

Whether you're a seasoned professional or a recent graduate, EQT Corporation offers a range of job opportunities and internships that will challenge your skills and hone your expertise. Our hiring process is designed to identify and nurture talent who are passionate about energy and eager to drive change. From engineering to finance, and from field operations to corporate functions, EQT has a position that fits your career aspirations.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. At EQT, you will work alongside industry leaders and experts who are pioneering new technologies and strategies to enhance our operational efficiency and environmental stewardship. Our leadership is committed to fostering a workplace where every team member is encouraged to think big and contribute ideas that drive industry-leading solutions.

Benefits and Growth

EQT Corporation is dedicated to the growth and well-being of our employees. We offer competitive benefits packages that support the health, financial security, and work-life balance of our team members. Additionally, our comprehensive diversity training programs ensure that everyone has the opportunity to succeed and lead. At EQT, your career advancement is supported by robust training and development programs that prepare you for the next steps in your professional journey.

Networking and Professional Development

Building a successful career at EQT Corporation extends beyond your daily job responsibilities. We encourage our employees to engage in networking and professional development activities that enhance their career paths. Through internal and external events, mentorship programs, and collaborative projects, you can connect with peers and leaders who will help you achieve your career goals.

Join Our Team

Ready to take the next step in your career? Explore the exciting employment opportunities at EQT Corporation today. Search open positions that match your skills and interests, and prepare your resume and interview skills to join a company that is reshaping the energy landscape. At EQT, we are looking for curious, creative, and solution-driven team players who are ready to make a difference.

Stay Connected

Keep up to date with the latest news, career tips, and industry insights by following the EQT Careers Blog. Personalize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the rewarding opportunities that await at EQT Corporation, where your future is our priority.

SEARCH EQT JOBS

Join EQT Corporation and be part of a team that is dedicated to excellence, leadership, and innovation in the energy sector. Your career journey starts here!
Learn more about EQT Corporation
Size
693 employees
Market Cap
$12.8 billion
Industry
Net Income
-$967.1 million
Founded
1994
5 Year Trend
+17.2%
Revenue
$3 billion
NASDAQ

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