Uber

Senior Strategic Operations Associate, Uber for Business Self-serve

Uber$131K — $145K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in project/program management, operations, analytics, or related field.
  • Experienced SQL user or similar query language.
  • Bachelor's degree.
  • Strong business acumen for evaluating and driving growth in a line of business.
  • Excellent presentation and communication skills.

Responsibilities

  • Program manage the execution of strategic initiatives with cross-functional partners.
  • Become an expert on an Uber for Business product area to support teams.
  • Use analytical skills to drive strategy and business insights.
  • Build and maintain reporting to track top line and operational metrics.
  • Communicate findings to diverse audiences including leadership and teams.
  • Partner with Product to build the product roadmap and launch new products.
  • Design and operationalize new corporate solutions.

Benefits

  • Hybrid work schedule with options to work from the office and remote.
  • Participation in Uber's bonus program.
  • Eligibility for an equity award.
  • Access to a 401(k) plan.
  • Variety of employee benefits.
Full Job Description
Job Description

About the Role

We're looking for a Sr. Strategic Operations Associate to help us scale Uber for Business, one of the most exciting and fastest growing business units at Uber.

In this role, you will get to own and execute global projects and initiatives that will drive profitable incremental growth for Uber for Business. You will partner with your cross-functional counterparts to deliver elevated experiences to corporate customers and their employees.

This is a hybrid role - our team collaborates in-person out of our incredible office from San Francisco or New York City 3 days/week. We encourage our employees to work from our office on additional days if they desire to do so.

What You'll Do
  • Program management - Program manage the execution of strategic initiatives in partnership with cross-functional partners (Product, Sales, Marketing, Support, Sales operations, etc.)
  • Be a product subject matter expert - Become an expert on an Uber for Business product area, such business travel programs. Leverage that expertise to support sales and technical teams in their work
  • Analytics - Use your analytical skills to drive strategy and business insights
  • Build and maintain reporting to track progress across a variety of top line and operational metrics
  • Communicate findings and insights to diverse audiences including Uber for Business leadership and cross functional teams in Monthly Business Reviews or other forums
  • Product strategy and launch - Partner with Product and Product Ops to build the product roadmap and launch new products
  • Share insights on customer needs based on research and client feedback
  • Design and operationalize new corporate solutions, e.g., business-specific ride types
  • Support (or in some cases, lead) new product feature and/or geography launches
  • GTM strategy and enablement - Help set go-to-market strategy for your product area, and provide materials and tracking to support sales execution
  • Understand key use cases, identify target clients/audiences, develop commercial playbooks, and track use case adoption
  • Partner with with marketing to improve or build out new sales collateral
  • Participate in client calls and negotiations for top clients and craft client proposals and incentive plans for large deals


Basic Qualifications

  • 4+ years of experience in project/program management, operations, analytics or related field
  • Experienced SQL user or similar query language
  • Bachelor's degree


Preferred Qualifications

  • Strong business acumen, with experience evaluating a line of business and understanding how to drive growth
  • Strong organization and project management skills, including ability to prioritize and lead multiple projects and processes simultaneously
  • Excellent presentation and communication skills, with experience managing meetings and presentations with senior leaders
  • Analytical thinker, with experience using data to drive business decisions
  • Skilled in synthesizing information quickly to distill key takeaways, and to weave insights into a compelling story that clarifies and inspires
  • Experience building deep relationships with cross-functional stakeholders, anticipating their concerns and successfully advocating for your priorities
  • Comfort addressing ambiguity, for example, shifting priorities or unfamiliar problems
  • An ability to identify new sales use cases, playbook findings, and share out with regional teams to gain adoption and accelerate growth
  • B2B Experience is an asset, but not required


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Responsibilities

For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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