Nordson

Senior Strategic Account Manager, Industrial Machinery Sales

Nordson$90K — $130K *
US-Anywhere
+ 2 other locationsRemote
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree preferred or 4 years of additional professional experience
  • Minimum of 5 years in sales, marketing, product management, or business development
  • Proven successful track record in account management
  • Experience specifying dispensing equipment to solve problems
  • Familiarity with CRM systems, ideally SAP, Cloud for Customers (C4C), or Salesforce

Responsibilities

  • Develop and manage growth plans for Key Accounts in the Americas
  • Create and execute account-specific programs and initiatives
  • Identify and nurture relationships with key customer contacts
  • Negotiate and manage Corporate Partnership Agreements
  • Coordinate annual pricing initiatives
  • Lead capital project management from conception to installation
  • Perform revenue status updates and gap analyses

Benefits

  • Involvement in strategic initiatives impacting key accounts
  • Opportunity to create collaborative partnerships with clients
  • Access to continuous training and development
  • Chance to work closely with technical and project management teams
  • High travel opportunities for field engagement
Full Job Description
Job Summary

The Sr. Strategic Account Manager develops and manages strategic initiatives within selected and appointed Key Accounts in the Nordson IPS, Packaging Division (Americas) business segment. The primary function of the role is to identify and develop mutually beneficial programs and rules of engagement amongst Nordson stakeholders and the Key Account community, with the results leading to profitable revenue growth due to execution of the Nordson Ascend Growth strategy.  

Essential Job Duties and Responsibilities
  • Establish a KEY Account structure inclusive, but not limited to the following:
    • Strategize, blueprint, implement and manage an evolutionary growth plan for assigned TOP Customers / Key Accounts within the Americas.
    • Overall account-specific program development and execution
    • Identification and relationship development of Customer contacts/departments having influential and decision-making capacity
    • Establish and maintain guidelines detailing rules of engagement from the C-level to plant-site locations
    • Negotiate and deliver Corporate Partnership Agreements inclusive of pricing, delivery and standardized system platforms and processes
    • Coordinate and deliver annual pricing platforms
    • Structure and management of capital projects from inception through installation
  • Routinely update revenue status against plan including current revenue, backlog and proposed Opportunities to ensure Revenue Gaps (GAP analysis) align with the targeted budget
  • Actively seek opportunities to replace competitive products with Nordson products via the Nordson NBS Customer Success model
  • Align TOP Products with Customer processes for standardization across all customer locations
  • Execute white space initiatives via Nordson Strategic Account Managers (SAM’s) at plant-level locations
  • Review, organize, cleanse and align existing KEY account database
  • Collaborate with internal stakeholders to drive KEY account strategies through whitespace fulfillment
  • Interface with Nordson OEM Manager and OEM Team members on newly informed Customer projects to ensure alignment and coordination of unilateral benefits
  • Establish an intrinsic and mutually collaborative relationship with Nordson Technical Service Manager in anticipation of training opportunities and prioritization of Top Customer needs during unscheduled downtime and on-site technical repair response.
  • Build in-depth allied vendor and Customer-centric relationships to maintain existing business and create added value-driven revenue
  • Industry knowledge of new markets, changes in existing markets, competitors' activities (prices and product changes), and needs for new or redesigned Nordson equipment.
  • Outstanding project and territory management skills along with superior technical aptitude
  • Comprehend and utilize SAP and C4C to maintain detailed and accurate customer files
  • Maintains detailed knowledge of Nordson products, prices, policies and procedures; knows which products best apply in all industry-based applications.
  • Industry knowledge of new markets, changes in existing markets, competitors' activities (prices and product changes), and needs for new or redesigned Nordson equipment.
  • Prepares and promptly submits reports and completes tasks in time frames as directed by Manager

Education and Experience Requirements
  • Bachelor’s degree preferred. In lieu of degree, 4 additional years professional work experience.
  • Minimum 5 years in with proven successful track record in sales, marketing, product management or business development
  • Experience in specifying dispensing equipment to solve problems and create a value proposition preferred
  • Experience with CRM systems with a preference within SAP, Cloud for Customers (C4C) or Salesforce.

Travel Required
Estimated  75%, One to 2 Overnights a week

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson

Nordson Corporation is a global manufacturer of systems that apply adhesives, sealants, and coatings to a variety of consumer and industrial products. The company's products are used in a range of industries, including packaging, nonwovens, electronics, medical, and automotive. Nordson's systems are designed to improve product quality, reduce costs, and increase efficiency for its customers. The company was founded in 1935 and is headquartered in Westlake, Ohio.
Learn more about Nordson
Size
7,200 employees
Market Cap
$13.4 billion
Industry
Net Income
$275.1 million
Founded
1935
5 Year Trend
+4.6%
Revenue
$2.1 billion
NASDAQ

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