Job Description

Senior Staff Systems Engineer - B2B Communications

Location: Beachwood, OH

Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week)

Senior Staff Systems Engineer - B2B Communications is responsible for working with various application owners, project leaders, vendors and customers responsible for establishing data exchange connections with trading partners (customers, vendors, and logistics companies) to facilitate integration of Penske and trading partner's applications and data. They need to configure, test, and provide on-going support for these connections. They are considered technical experts and are expected to work with cross functional teams to make technology recommendations and analyze system and infrastructure issues. Assist, and in some cases own, the setting of new infrastructure standards and best practices for designing complex infrastructure landscapes.

Senior Staff Systems Engineer - B2B Communications evaluates and researches infrastructure technology H/W and S/W solutions and develops frameworks and recommends integration and deployment strategies based on business needs. They will be required to lead large IT based projects mainly focusing on new business startups, newly introduced technologies and system upgrades. Their efforts often require cross-functional involvement with various teams within and outside of IT. They are the owner for the development of standards and best practices and are a liaison between Technology Services and the rest of the IT department. Data Exchange Senior Staff Systems Engineer takes a broad picture approach and aligns the technology strategy with the business strategy and infrastructure roadmaps.

Major Responsibilities:
• Architecting, managing, maintenance, and support of Company's 3rd Party data exchange and integration technologies.
• Ensures proper change management processes are always followed
• Analyze system / software performance

- Adjust based on any identified problems

- Insure it is utilized at its highest capacity
• Perform disaster recovery and testing
• Implement Automation of tasks leveraging PowerShell / PowerCli / BASH
• Provide project planning with the ability to follow organizational processes
• Consistently communicate with client groups to determine needs
• Consistent communication of project status to management and customers
• Communications skills both written and verbal throughout a project and when providing support
• Other duties / projects as assigned by the supervisor / manager

Qualifications

Qualifications:
• Required experience in the following hardware / software:

- Windows / RedHat Server operating systems

- Network Interface setup and configurations

- Microsoft Office Applications (including Visio)

- Required experience in the following data exchange protocols/tools:
• SFTP, FTP, AS2, HTTP/HTTPS, API
• Ability to analyze connection logs (either Penske software or those provided by a trading partner)
• Beneficial to have experience in OFTP2, MQ
• Beneficial to have experience in Kermit, BASH, Curl, Linux and Windows scripting languages
• Security (certificates, keys, ciphers, protocol negotiation)
• Basic communications infrastructure components (DNS, forward and reverse proxies)
• Basic understanding of TCP/IP protocol network topology
• Connection debugging tools (TCPDUMP, Wireshark)
• Preferred experience in the following hardware / software:

- 3rd Party warehousing and transportation software products

- 3rd Party Data Exchange software from Cleo and Software AG
• Soft Skills Requirements:

- Written and oral interpersonal communication skills

- Strong analytical skills and attention to detail

- Critical thinking

- Ability to provide coaching/mentoring to junior level associates

- Lead cross-functional teams for small and mid-size projects

- Ability to resolve conflict within a work group

- Problem solving

- Customer focus

- Ability to work independently or on a team

- Time management and prioritization

- Project management
• Education and Experience Requirements:

- Bachelor's degree or equivalent experience

- Green Belt, Black Belt, Lean, or PMP certification preferred

- 7 years of functional and technical experience which should include at least 2 years of broad infrastructure design experience
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:
• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.