Senior Specialist, Private Banking Team Lead

BNY Mellon

$120K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in operational or client services roles preferred.
  • Experience in client onboarding and relationship management in financial services.
  • Knowledge of KYC, AML, and regulatory onboarding requirements.
  • Familiarity with deposit and lending product documentation.
  • Expertise in managing complex account structures like trusts and entities.
  • Strong organizational and communication skills.
  • High attention to detail with a focus on risk awareness.

Responsibilities

  • Support Private Bankers in acquiring and expanding client relationships.
  • Participate in client meetings and follow-up on action items.
  • Manage the onboarding process for new banking and lending clients.
  • Gather and validate client information for account opening.
  • Coordinate KYC, AML, and due diligence requirements.
  • Manage onboarding timelines, documentation, and approvals.
  • Serve as a subject matter expert for complex account structures.

Benefits

  • Highly competitive compensation and comprehensive benefits.
  • Access to global resources for personal and professional growth.
  • Generous paid leave policies, including volunteer time off.
  • Support for health, personal resilience, and financial goals.
Full Job Description
Job Description

The Private Banking Associate (PBA) serves as the primary sales support partner to Private Bankers and is responsible for the end-to-end onboarding and maintenance of private banking relationships. This role supports a seamless client experience across deposit and lending products through strong operational execution, relationship support, and risk management.

The PBA manages the onboarding process from client intake through account opening, funding, and documentation completion. In partnership with clients, bankers, KYC teams, underwriting, and operations, the PBA ensures all requirements are completed accurately, efficiently, and in accordance with bank policy.

This role is located in New York, NY.

Key Responsibilities:
  • Support Private Bankers in the acquisition, onboarding, and expansion of client relationships.
  • Participate in client meetings, coordinate follow-up activities, and assist with pipeline progression through funding.
  • Own the onboarding process for new banking and lending relationships.
  • Gather and validate client information required for account opening and regulatory review.
  • Complete and coordinate KYC, AML, CIP, beneficial ownership, and related due diligence requirements.
  • Manage onboarding timelines, documentation, approvals, and exception resolution.
  • Support onboarding and maintenance for deposit products, including checking, savings, money market, CDs, cash management accounts, and complex ownership structures.
  • Support onboarding for private banking lending products, including investment credit lines, securities-based lending, residential lending, and other credit solutions.
  • Partner with bankers, underwriters, credit teams, KYC, and operations to ensure timely and accurate execution.
  • Ensure all activities comply with regulatory and internal policy requirements.
  • Identify and escalate operational, compliance, documentation, and fraud risks.
  • Serve as a subject matter resource for onboarding requirements and complex account structures, including trusts, estates, LLCs, family partnerships, businesses, and family office relationships.


To be successful in the role, we are seeking the following:
  • 10+ years of total work experience in an operational and/or client services field is preferred.
  • Experience supporting client onboarding, account opening, or relationship management within private banking, wealth management, or financial services.
  • Knowledge of KYC, AML, CIP, beneficial ownership, and related onboarding requirements.
  • Familiarity with deposit products, lending processes, and client documentation requirements.
  • Experience handling complex account structures, including trusts and entities.
  • Strong organizational, communication, and cross-functional coordination skills.
  • High attention to detail, sound judgment, and strong risk awareness.


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

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