Ford Motor Company

Senior Specialist, Employee Relations & Investigations

Ford Motor Company$96K — $162K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Human Resources or related discipline, or equivalent experience.
  • 5+ years conducting investigations, including intake and resolution.
  • 2+ years of Microsoft Office experience (Word, Excel, Outlook, PowerPoint).
  • Flexibility in schedule, including availability for nights and weekends.

Responsibilities

  • Investigate internal and external workplace issues and complaints.
  • Exhibit sound judgment in recommending investigation outcomes.
  • Collaborate with HR and Labor Relations for employee case handling.
  • Maintain thorough documentation of investigations.
  • Develop and implement investigation protocols and plans.
  • Drive timely resolutions for open cases and concerns.
  • Manage employee data confidentially and prepare clear investigation reports.

Benefits

  • Immediate medical, dental, vision, and prescription drug coverage.
  • Flexible family care initiatives, including paid parental leave.
  • Tuition assistance for continued education.
  • Vehicle discounts for employees and their families.
  • Active involvement in employee resource groups.
  • Generous paid time off, including holidays and community service.
Full Job Description
Job Description

In this position...

The Senior Specialist, Employee Relations & Investigations, working without any appreciable supervision, is responsible for the resolution of employee relations issues, such as conflicts, disputes, and disciplinary matters, with fairness and consistency in a timely manner. This role designs standard operating protocols and benchmarks to be implemented for investigations, cases, and mediations, to improve employee motivation. Additionally, the role is a subject matter expert on matters pertaining to employee relations. The role advises leaders and consults with teams on performance management, feedback mechanisms, and delivery, goal setting, workplace conduct, employee retrenchment, etc. to ensure a positive work environment across the organization.

This role is 5 days onsite at the Chicago Assembly Plant.

Responsibilities

What you'll do...
  • Investigate workplace issues/concerns raised through internal company channels and some externally filed complaints, including complaints of harassment, retaliation, and other violations of company policy.
  • Exhibit sound judgment in recommending outcomes for investigations.
  • Partner with Human Resources and/or the Labor Relations team to ensure proper handling and disposition of cases involving salaried employees and union-represented employees.
  • Prepare, track, and maintain appropriate investigation documentation.
  • Develop and implement investigation plans.
  • Drive timely closure of open cases/concerns.
  • Manage employee data and statements in a highly confidential manner.
  • Draft concise and clear investigation reports.
  • Partner cross functionally on investigations, performance management, and other aspects of employee relations.
  • Analyze case activity to determine trends/recommendations for proactive actions.
  • Serve as a strategic partner, promoting ethical and compliant behavior that is aligned with company policy and government regulations, with fair and equal treatment for the workforce.
  • Demonstrate knowledge of industry best practices in employee relations subjects such as conflict resolution, dispute management, case management, complaints, along with a strong understanding and application of related concepts and principles.
  • Support Salaried Personnel activities as required, including coach, counsel, and educate Salaried employees on HR policies, performance management, processes and programs.
  • Foster an effective, inclusive work environment/culture and relationships, balancing employee advocacy with stewardship of company goals and values.
  • Conduct other duties as necessary to align with EEO regulations, and other internal and external policies and directives.
  • Support all Health and Safety activities as required.
  • Must have a flexible schedule to allow investigations on any of the shifts.


Qualifications

You'll have...
  • Bachelor's Degree in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
  • Minimum 5 years of experience of conducting investigations, including interviewing and dispositioning, and overall case management.
  • Minimum 2 years of Microsoft Office experience to include Word, Outlook, Excel and PowerPoint.
  • Ability to work a flexible schedule that may vary week to week, including nights and some weekends.

Even better, you may have...
  • Master's Degree in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
  • 2 or more years of human resources generalist experience
  • 2 or more years of working in a manufacturing environment
  • 2 years or more of experience working with the UAW or other labor union
  • Certified Human Resource Professional (CHRP)
  • Certified Labor Relations Professional (CLRP)


Work Requirements:

Involves occasional (defined as one-third or less of the time) lifting of no more than 10 pounds at a time. Work is performed primarily in a seated position and entails no significant stooping, standing, climbing, walking, etc. Many sedentary jobs require good use of the hands and fingers for repetitive hand-finger actions. Working conditions occur within low to moderate noise levels related to the use of standard office or classroom equipment.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.

This position is a salary grade 8 and ranges from $96,720-162,120.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: New Hire Benefits

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

#LI-Onsite #LI-LP3

About Ford Motor Company

Ford Motor Company manufactures or distributes automobiles in addition to offering financial services. The company sells to dealerships for retail sales, and for sale to fleet customers, including commercial fleet customers, daily rental car companies, and governments. Ford’s vehicle portfolio includes automobiles, buses, tractors, and trucks. Retail financing includes retail installment sale contracts for new and used vehicles, and direct financing leases for new vehicles to retail customers, government entities, daily rental car companies, and fleet customers. Finance receivables in the non-consumer portfolio include products offered to automotive dealers. Ford’s environmental initiatives include compressed natural gas, flexible fuel vehicles, electric drive vehicles, Hydrogen, PC power management, and so on. Ford Motor Company was founded by Henry Ford in 1903 and is headquartered in Dearborn, Michigan.

Ford Motor Company Careers

Join the dynamic team at Ford Motor Company, a global leader in automotive innovation and manufacturing. At Ford, we are committed to driving human progress by providing outstanding vehicles and mobility solutions. This is an exciting time to become part of our inclusive team, where job opportunities abound and growth is not just a possibility, but a promise.

Work You’ll Do

At Ford Motor Company, you will collaborate with some of the brightest minds in the industry. Our professionals are at the forefront of automotive technology, leading projects that redefine transportation and sustainability. With a culture rooted in continuous improvement and respect for all, Ford offers a workplace where leadership, diversity training, and innovation are part of everyday life.

Join Our Market-Leading Team

Ford’s commitment to excellence is why we are a leader in the automotive sector. We offer a variety of career paths, from engineering to marketing, all designed to foster professional and personal growth. Our team benefits from Ford’s commitment to professional development and networking opportunities, ensuring that every team member can reach their full potential.

Innovative Work

Engage in work that makes a difference. Ford Motor Company is pioneering developments in electrification, autonomous vehicles, and smart mobility solutions. Our team of over 190,000 employees worldwide is dedicated to crafting experiences that improve the way the world moves.

Be Part of a Great Team

Working at Ford means more than just having a job; it means being part of a global family. Our culture promotes teamwork, integrity, and respect—values that underpin everything we do. We believe in nurturing a diverse and inclusive environment where every employee can thrive.

Future-Proof Your Career

Ford Motor Company is not just a great place to work; it’s a place to build a lasting career. Our employees enjoy competitive benefits, comprehensive health care, and retirement plans that rank among the best in the industry. We support career advancement through extensive training programs and hands-on experience in the latest automotive technologies.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student interested in an internship, Ford has opportunities that will harness your skills and ignite your ambition. Our hiring process is straightforward and respectful, designed to match your skills and passions with the right position.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Ford? Prepare your resume, sharpen your interview skills, and become part of a company that’s building the future of transportation.

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Learn more about Ford Motor Company
Size
183,000 employees
Market Cap
$44.8 billion
Industry
Net Income
-$1.2 billion
Founded
1903
5 Year Trend
-2.1%
Revenue
$127.1 billion
NASDAQ

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