The Home Depot

Senior Specialist, Creative Operations

The Home Depot • $75K — $95K *
Atlanta, GA 30349In-Person
Media
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Advertising, or a related field preferred.
  • 4-6 years of experience in creative operations or project coordination preferred.
  • Strong proficiency with project management and workflow tools (e.g., Adobe Workfront).
  • Advanced understanding of creative development and production workflows.
  • Strong analytical, organizational, and problem-solving skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and relationship management skills with various stakeholders.

Responsibilities

  • Lead day-to-day management of creative workflows, aligning priorities, resources, and deliverables.
  • Partner with leadership to implement and refine creative operations standards and tools.
  • Track and analyze operational metrics, producing insights for process improvements.
  • Support technology initiatives like workflow automation and system enhancements.
  • Lead onboarding or training sessions for new team members and partners.
  • Serve as a key operational contact for internal stakeholders and agency partners.

Benefits

  • Flexible work environment with potential for remote work options.
  • Opportunities for professional development and training.
  • Collaborative team culture with cross-functional project involvement.
  • Access to advanced project management tools and resources.
Full Job Description
Position Purpose:

The Sr. Specialist, Creative Operations drives the execution and continuous improvement of creative workflows across multiple marketing workstreams. This role serves as an operational lead within the Creative Marketing Division, overseeing complex projects, optimizing procurement, and ensuring seamless coordination across creative teams. The Specialist leverages deep understanding of creative operations tools, timelines, and resource workflows to enhance efficiency, maintain visibility for leadership, and help deliver high-quality creative assets on time and on strategy.

Key Responsibilities:
  • 40% - Workflow Management - Lead day-to-day management of creative workflows for assigned lines of business or campaigns, ensuring priorities, resources, and deliverables are aligned.
  • 10% - Process Improvement -Partner with leadership to implement and refine creative operations standards, tools, and best practices.
  • 10% - Reporting & Insights -Track and analyze operational metrics, producing insights and recommendations that inform process improvements.
  • 15%- Technology & Innovation- Support technology initiatives such as workflow automation, system enhancements, or integrations with project management tools (e.g., Workfront).
  • 5% - Training & Onboarding -Lead onboarding or training sessions for new team members, vendors, and agencies to ensure consistency in workflow adoption.
  • 20% - Collaboration & Partnership - Serve as a key operational contact for internal stakeholders and agency partners, providing clear communication, risk assessment, and resolution guidance.


Direct Manager/Direct Reports:
  • This Position typically reports to the Sr./Manager, Creative Operations
  • This Position Has 0 Direct Reports


Travel Requirements:
  • Typically requires overnight travel less than 5% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States


Preferred Qualifications:
  • Bachelor's degree in Marketing, Advertising, or a business-related field preferred.
  • 4-6 years of experience in creative operations, project coordination, or marketing support preferred.
  • Strong proficiency with project management and workflow tools (e.g., Adobe Workfront, Jira, Asana).
  • Advanced understanding of creative development, production workflows, and budgeting practices.
  • Strong analytical, organizational, and problem-solving skills with attention to detail.
  • Proven ability to manage multiple priorities and work autonomously in a fast-paced environment.
  • Excellent communication and relationship management skills with partners at all levels.
  • Experience supporting process improvement or system implementation initiatives.
  • PMP, CAPM, or Workfront certification preferred but not required.


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 4


Preferred Years of Work Experience:
  • 4


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • Collaborates
  • Ensures Accountability
  • Optimizes Work Processes
  • Situational Adaptability
  • Operational Leadership: Oversees complex workstreams, ensuring efficient workflows and adherence to standards.
  • Project Management Expertise: Independently manages multiple initiatives, anticipating and resolving risks.
  • Strategic Thinking: Connects day-to-day activities to broader business goals and identifies opportunities for improvement.
  • Communication & Influence: Clearly articulates needs and recommendations to cross-functional partners and leadership.
  • Continuous Improvement: Evaluates existing processes and suggests enhancements to increase efficiency and effectiveness.
  • Analytical Insight: Uses operational data to identify trends, gaps, and opportunities for optimization.
  • Collaboration & Mentorship: Works cross-functionally and provides informal coaching or guidance to peers.
  • Accountability & Ownership: Takes responsibility for outcomes, delivering accurate and timely work with minimal oversight.
  • Adaptability: Thrives in dynamic environments, shifting priorities seamlessly while maintaining focus and quality.

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

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